Request an End User Coaching Exemption

To notify users when they trigger a data protection incident, you can enable exemption requests within a DLP notification template. When you modify an Enterprise DLP rule or create an endpoint DLP rule, you can enable end-user notifications for the rule and associate the notification template with the rule. When a user action triggers an incident based on the DLP rule, the user will be notified that they attempted an action that is disallowed. If the DLP notification template has exemption requests enabled, the user can request an exemption directly from the notification.

1. In the displayed notification, specify why you are requesting the exemption and click Request Exemption.

   Depending on the notification template, the request is either granted automatically or an administrator can review the incident and your exemption request to decide whether to grant your request.

   If your exemption request is granted, another notification message displays to let you know that you can continue with your task.
2. (Optional) In the exemption request approval notification, click Review in Access Experience.

   Access Experience opens to the Notification History page, which shows information about the security incident and your exemption request. This information includes the validity period for the exemption.