Request an End User Coaching Exemption

To notify users when they trigger a data protection incident, you can enable exemption requests in a DLP notification template. When you modify an Enterprise DLP rule or create an Endpoint DLP policy rule, you can enable end user notifications for the rule and associate the notification template with it. When a user action triggers an incident based on the DLP rule, the user receives a notification that the attempted action isn't allowed. If the template enables exemption requests, the user can request an exemption directly from the notification.

1. In the notification, enter why you are requesting the exemption and click Request Exemption.

   If the notification template grants requests automatically, you receive the exemption immediately. Otherwise, an administrator can review the incident and your exemption request to decide whether to grant it.

   If you receive the exemption, another notification message tells you that you can continue with your task.
2. (Optional) In the exemption request approval notification, click Review in Access Experience.

   Access Experience opens to the Notification History page, which shows information about the security incident and your exemption request. This information includes the validity period for the exemption.