: Troubleshoot IPFIX Integration
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Troubleshoot IPFIX Integration

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Troubleshoot IPFIX Integration

Learn how to troubleshoot IPFIX integration between Prisma SD-WAN and LiveAction.
If you do not see IPFIX flows on LiveNX, use the following verification steps:
  1. Ensure that you configure the same listening port number on both LiveNX and Prisma SD-WAN.
  2. Check if the Prisma SD-WAN ION device has established a session with the IPFIX collector.
  3. Check if flow records are exported from the Prisma SD-WAN ION device to the IPFIX collector.
    Limitations with LiveAction Integration
    • IPFIX flow information elements that are not IANA standard elements are currently shown as Unidentified on LiveNX. These flow elements will be integrated with LiveNX in a phased manner.
    • LiveNX currently shows vendor as Unknown for Prisma SD-WAN ION devices. This will be fixed in the upcoming releases of LiveNX and will not affect current reporting and monitoring.