: Troubleshoot Commit Failures
Focus
Focus

Troubleshoot Commit Failures

Table of Contents
End-of-Life (EoL)

Troubleshoot Commit Failures

If commit or push operation failures occur on Panorama, check for the following conditions:
Symptom
Condition
Resolution
Template or device group push failure
The ability to receive template and device groups configuration changes from Panorama is disabled on the firewall.
Access the firewall web interface, select DeviceSetup, edit the Panorama Settings, and then click Enable Device and Network Template and Enable Panorama Policy and Objects.
Panorama commit failure or template, device group, or Collector Group push failure
The Panorama management server has an earlier software version than the Dedicated Log Collectors or firewalls that it manages.
Upgrade the Panorama management server to the same or a higher software version than the managed firewalls, Log Collectors, and WildFire appliances and appliance clusters. For details, see Panorama, Log Collector, Firewall, and WildFire Version Compatibility.