Add a Multitenant Notifications Profile
Table of Contents
Expand all | Collapse all
- Strata Multitenant Cloud Manager
- First Time Setup
-
- Monitoring Summary Across All Tenants
- SASE Summary Dashboard
- Prisma Access Summary Dashboard
- Prisma SD-WAN Summary Dashboard
- Monitor Tenant Applications
- Monitor Service Provider Backbones
- Monitor Service Provider IP Address Pools
- Monitor Tenant Branches
- Monitor Tenant Devices
- Monitor Tenant Licenses
- Monitor Tenant Upgrades
- Monitor Using Prisma Access Insights
- Switch Tenants
-
- Monitor Status of Services through the ASC Support View
- Monitor Performance of Tunnel Status through the ASC Support View
- Monitor Performance of Auto Scaling through the ASC Support View
- Monitor Performance of Throughput through the ASC Support View
- Monitor Performance of the System through the ASC Support View
- View Licenses through the ASC Partner Portal
- View Status of Upgrades through the ASC Support View
Add a Multitenant Notifications Profile
Learn how to add multitenant notifications profiles manually or by using the quick
start template through the
Strata Multitenant Cloud Manager
.Where Can I Use This? | What Do I Need? |
---|---|
|
|
After you have
activated your license
, created your multitenant hierarchy, and
managed user access
to the Strata Multitenant Cloud Manager
, you can add
notifications profiles by using the quickstart template for incidents, quickstart
template for announcements and upgrades, or manually.When you create a notification profile, you can enable the delivery of aggregated
notifications via emails or webhooks. Without a profile, the notifications display
in the web interface by default.
Incident notifications are only available through webhooks and emails, but
announcement and upgrade notifications are available in the web interface in
addition to webhooks and emails. Because your tenant users don't always come to the
Strata Multitenant Cloud Manager
interface, they might need a different way to monitor
incidents, which are more critical and time-sensitive. They might also have a
variety of ticketing systems, so they might prefer to integrate the incident
notifications with those systems using webhooks.You can add a notifications profile to a top-most,
root-level tenant or to an intermediate parent tenant.
Add an Announcements and Upgrades Profile Using the Quick Start Template
Use the quick start template. You can add and remove the preselected categories
to suit your needs.
- Select theSettingstab.
- Use thedrop-down.Add ProfileAnnouncements & Upgrades Quickstart TemplateThe quickstart template has the categories preselected for you and also the recommended subcategories selected per category. Fill in the required fields to save the profile.
- Enter aProfile Name(required) andDescription(optional).
- Select Tenantsthat you want to receive notifications about.
- You're required to select at least one tenant.
- You will see tenants grayed out if they have an expiredPrisma Access (Managed by Strata Cloud Manager)license, if they have aPrisma Access (Managed by Panorama)license, or if they have a standalonePrisma SD-WANlicense.
- Select Notification Typeof:
- Announcements — For example: new features.
- Upgrades — For example: scheduled dataplane upgrades and rollbacks. The upgrade statuses of in progress, error, scheduled, canceled, and completed are selected by default.
- Select a notification channel. You must select at least one.
- Select Email Notification Channel
- Type an email address and press enter.
- Press enter between each email address if you're adding multiple people.These email addresses don't have to be for people in Identity and Access Management, they can be for anyone.
- Select Webhooks Notification Channel
- Enter aNamefor the webhook.
- Enter aURLfor the webhook.
- Choose an auth type:
- None
- Token — Enter a token.
- (Optional)Test Connection
- SelectSave Profile.
Add an Incidents Profile Using the Quick Start Template
Use the quick start template. You can add and remove
the preselected categories and subcategories to suit your needs.
- Select theSettingstab.
- Add Profile.
- Use thedrop-down.Add ProfileIncidents Quickstart TemplateThe quickstart template has critical categories and subcategories preselected for you. Fill in the required fields to save the profile.
- Enter aProfile Name(required) andDescription(optional).
- Select Tenantsthat you want to receive notifications about.
- You're required to select at least one tenant.
- You will see tenants grayed out if they have an expiredPrisma Access (Managed by Strata Cloud Manager)license, if they have aPrisma Access (Managed by Panorama)license, or if they have a standalonePrisma SD-WANlicense.
- Select a notification channel. You must select at least one.
- Select Email Notification Channel
- Type an email address and press enter.
- Press enter between each email address if you're adding multiple people.These email addresses don't have to be for people in Identity and Access Management, they can be for anyone.
- Select Webhooks Notification Channel
- Enter aNamefor the webhook.
- Enter aURLfor the webhook.
- Choose an auth type:
- None
- Token — Enter a token.
- (Optional)Test Connection
- SelectSave Profile.
Add a Notifications Profile Manually
Manually add a notification profile.
- Select theSettingstab.
- SelectAdd Profile.
- Enter aProfile Name(required) andDescription(optional).
- Select Tenantsthat you want to receive notifications about.
- You're required to select at least one tenant.
- You will see tenants grayed out if they have an expiredPrisma Access (Managed by Strata Cloud Manager)license, if they have aPrisma Access (Managed by Panorama)license, or if they have a standalonePrisma SD-WANlicense.
- Select Notification Type.The notification type is either incidents or announcements and upgrades, but not both. You will need different profiles if you need different notification types.
- Incidents — Categories marked with a * require additional licenses. If selected, you only receive notifications if you have the necessary licenses.
- Announcements and Upgrades — For example: announcement info such as new features, or upgrade info such as scheduled dataplane upgrades and rollbacks.
- Select a notification channel. You must select at least one.
- Select Email Notification Channel
- Type an email address and press enter.
- Press enter between each email address if you're adding multiple people.These email addresses don't have to be for people in Identity and Access Management, they can be for anyone.
- Select Webhooks Notification Channel
- Enter aNamefor the webhook.
- Enter aURLfor the webhook.
- Choose an auth type:
- None
- Token — Enter a token.
- (Optional)Test Connection
- SelectSave Profile.