Alerts
Learn about alerts that help you keep informed about changes in your deployment so
that you can investigate them and take preventive actions if necessary.
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To help you maintain the ongoing health of your devices and avoid
business-disrupting incidents,
AIOps for NGFW generates alerts based on one or
more issues that it has detected with your firewall deployment. These issues, or
events, are triggered in one of three ways:
When a metric changes significantly
When a previously generated event changes
When the user or system performs an action, such as acknowledging or closing an
alert
An alert indicates a specific problem (degradation or loss of firewall functionality)
that needs to be addressed. Alerts can also be generated based on correlation or
aggregation across multiple events. This aggregation of events into a single alert helps
triage, streamline alert hand-off between teams, centralize critical information, and
reduce notification fatigue.
Alerts fall into different categories depending on the metric with which they are
associated. You can use alert categories to specify the kinds of alerts for which you
receive notifications. For example, Hardware, Config limits, Resource limits, Dynamic
content, and PAN-OS & Subscriptions.
From , you can view and manage all of the alerts generated for your deployment.
In Notification Rules, you can configure notification rules that
specify when and how you would like to be notified when events trigger an alert.
