Next-Generation Firewall
Free Health Alerts
Table of Contents
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Next-Generation Firewall Docs
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- Cloud Management of NGFWs
- PAN-OS 10.0 (EoL)
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1 & Later
- PAN-OS 9.1 (EoL)
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- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1 & Later
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- Cloud Management and AIOps for NGFW
- PAN-OS 10.0 (EoL)
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1
- PAN-OS 11.2
- PAN-OS 8.1 (EoL)
- PAN-OS 9.0 (EoL)
- PAN-OS 9.1 (EoL)
Free Health Alerts
The following table identifies the free alerts that AIOps for NGFW can raise
which are related to the health of your platform.
A Premium license is not required in order for AIOps for NGFW to raise these alerts.
Alert
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Description
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---|---|
Card Power Failure (Free alert)
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A card failure has been detected, suggesting a potential issue with the card or its seating within the chassis.
Class: Health
Category: Hardware
In-App Support Ticket: No
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Configuration size reaching device capacity limit (Free alert)
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The configuration size of this device has reached its capacity limit.
Class: Health
Category: Configuration
In-App Support Ticket: No
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Degraded System Drive (Free alert)
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A degraded system drive has been identified by monitoring its attributes values.
Class: Health
Category: Hardware
In-App Support Ticket: No
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Delayed Telemetry (Free alert)
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The analytics engines have no new telemetry from this NGFW/Panorama.
Class: Health
Category: Telemetry
In-App Support Ticket: Yes
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FE100 Failure (Free alert)
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A calibration error has been detected on the FE100 chip in the firewall. This issue usually indicates a hardware failure.
Class: Health
Category: Hardware
In-App Support Ticket: No
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Fan Issues (Free alert)
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A fan or fan tray triggered an alarm on the device.
Class: Health
Category: Hardware
In-App Support Ticket: No
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Fatal Machine Check Failure (Free alert)
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A Fatal Machine check failure was detected. This issue usually indicates a hardware failure in the CPU.
Class: Health
Category: Hardware
In-App Support Ticket: No
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Firewall Disconnected from Cortex Data Lake (Free alert)
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The connection between FW and Strata Logging Service has been lost.
Class: Health
Category: SLS Connectivity
In-App Support Ticket: No
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Firewall Disconnected from Panorama (Free alert)
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The connection between Firewall and Panorama has been lost.
Class: Health
Category: Connection failure
In-App Support Ticket: No
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HA Backup (Free alert)
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The HA Backup link(s) are not currently configured.
Class: Health
Category: High-Availability
In-App Support Ticket: No
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HA Peer Connection Status (Free alert)
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One of the firewalls in the HA pair is in a non-healthy state.
Class: Health
Category: High-Availability
In-App Support Ticket: Yes
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High Disk Space Usage - Pancfg partition (Free alert)
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The hard disk partition is nearing or at capacity.
Class: Health
Category: Resource usage
In-App Support Ticket: Yes
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High Disk Space Usage - Panlogs partition (Free alert)
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The hard disk partition is nearing or at capacity.
Class: Health
Category: Resource usage
In-App Support Ticket: Yes
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High Disk Space Usage - Root partition (Free alert)
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The hard disk partition is nearing or at capacity.
Class: Health
Category: Resource usage
In-App Support Ticket: Yes
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High Processing Activity (Free alert)
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One or more computing resources are running low on the device.
Class: Health
Category: Resource usage
In-App Support Ticket: No
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IPQ Error (Free alert)
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An IPQ (Ingress Packet Queue) error has been detected on one of the FE100 chips in the firewall. This error usually indicates a reseat is needed, or there is a hardware failure.
Class: Health
Category: Hardware
In-App Support Ticket: No
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Irregular Input Power (Free alert)
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Device power levels are outside of the normal range.
Class: Health
Category: Hardware
In-App Support Ticket: No
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License Expiration (Free alert)
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One or more of your licenses are nearing or have reached expiration.
Class: Health
Category: PanOS and Subscription
In-App Support Ticket: No
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Logging Drive Failure (Free alert)
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A failed logging drive has been identified through the monitoring of the firewall's disk status.
Class: Health
Category: Hardware
In-App Support Ticket: No
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MPC Card - CPLD Failure (Free alert)
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The Management Processor Card (MPC) is an essential component for the PA-5450, providing management, logging, and high availability functions. The MPC card has experienced a failure due to an issue with its component, the Complex Programmable Logic Device (CPLD).
Class: Health
Category: Hardware
In-App Support Ticket: No
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NGFW/Panorama Management Certificate Expiration (Free alert)
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This alert detects the expiration of the NGFW/Panorama Management Certificate.
Class: Health
Category: Certificate
In-App Support Ticket: No
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NPC Card - FE100 Failure (Free alert)
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Network Processing Cards (NPCs) provide network connectivity and are essential for network traffic processing. An NPC card has experienced an issue with its FE100 component, leading to its failure.
Class: Health
Category: Hardware
In-App Support Ticket: No
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Out of Sync Peers - Configuration (Free alert)
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The system configurations on the high availability peers do not match.
Class: Health
Category: High-Availability
In-App Support Ticket: No
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Out of Sync Peers - Dynamic Content (Free alert)
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Dynamic content, such as Antivirus or Applications and Threats, do not match between the high availability peers.
Class: Health
Category: High-Availability
In-App Support Ticket: No
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Out of Sync Peers - Sessions (Free alert)
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Sessions are not matching or up to date between the High availability Peers.
Class: Health
Category: High-Availability
In-App Support Ticket: No
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Out of Sync Peers - Software (Free alert)
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The PAN-OS software versions on the high availability peers do not match.
Class: Health
Category: High-Availability
In-App Support Ticket: No
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Outdated Dynamic Content (Free alert)
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The dynamic content installed on the device is stale when compared to the content that is available on the update server.
Class: Health
Category: Dynamic content
In-App Support Ticket: No
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PAN-OS End-of-Life (Free alert)
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Your current version of PAN-OS is no longer supported.
Class: Health
Category: PanOS and Subscription
In-App Support Ticket: No
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PAN-OS Known Vulnerability (Free alert)
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Your current version of PAN-OS has known vulnerabilities.
Class: Health
Category: Dynamic content
In-App Support Ticket: No
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PAN-OS Root and Default Certificate Expiration - Scenario 1 (Free alert)
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The root certificate and the default certificate on the firewall expired.
Class: Health
Category: Certificate
In-App Support Ticket: No
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PCI Error (Free alert)
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A Peripheral Component Interconnect (PCI) is responsible for connecting the Management Plane (MP) to the Control Plane (CP). A certain error related to this component indicates a failure in its functionality.
Class: Health
Category: Hardware
In-App Support Ticket: No
|
Path Monitor Failure - Card (Free alert)
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A path monitoring failure has been detected on a card located within the firewall's slots.
Class: Health
Category: Hardware
In-App Support Ticket: No
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Port Failure (Free alert)
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A failure related to the management physical port or one of the high-availability physical ports has been detected.
Class: Health
Category: Hardware
In-App Support Ticket: No
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Process Memory Depletion - Configd (Free alert)
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The device’s management plane processes are depleting its available memory.
Class: Health
Category: Resource usage
In-App Support Ticket: Yes
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Process Memory Depletion - Device Server (Free alert)
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The device’s management plane processes are depleting its available memory.
Class: Health
Category: Resource usage
In-App Support Ticket: Yes
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Process Memory Depletion - Log Receiver (Free alert)
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The device’s management plane processes are depleting its available memory.
Class: Health
Category: Resource usage
In-App Support Ticket: Yes
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Process Memory Depletion - Management Server (Free alert)
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The device’s management plane processes are depleting its available memory.
Class: Health
Category: Resource usage
In-App Support Ticket: Yes
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Process Memory Depletion - User Id (Free alert)
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The device’s management plane processes are depleting its available memory.
Class: Health
Category: Resource usage
In-App Support Ticket: Yes
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Redundant Power Supply Failure (Free alert)
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Power supply redundancy is not attained either because it hasn't been inserted, the power supply has malfunctioned, or complete redundancy hasn't been accomplished.
Class: Health
Category: Hardware
In-App Support Ticket: Yes
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Strata Logging Service Log Forwarding Latency (Free alert)
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The forwarding latency on Strata Logging Service goes beyond an acceptable value.
Class: Health
Category: SLS Health
In-App Support Ticket: No
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Strata Logging Service Log Forwarding Offline (Free alert)
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The Strata Logging Service Log forwarding service is non-functional
Class: Health
Category: SLS Health
In-App Support Ticket: No
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Strata Logging Service Log Ingestion Latency (Free alert)
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The ingestion latency on Strata Logging Service goes beyond an acceptable value.
Class: Health
Category: SLS Health
In-App Support Ticket: No
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Strata Logging Service Log Ingestion Offline (Free alert)
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The Strata Logging Service ingestion service is non-functional.
Class: Health
Category: SLS Health
In-App Support Ticket: No
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Strata Logging Service Log Storage Approaching Limits (Free alert)
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Log types approach the maximum configured storage limit.
Class: Health
Category: Logging
In-App Support Ticket: No
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Thermal Issues (Free alert)
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Device temperature is outside of the normal range.
Class: Health
Category: Hardware
In-App Support Ticket: No
|