Next-Generation Firewall
Free Health Alerts
Table of Contents
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Next-Generation Firewall Docs
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- Cloud Management of NGFWs
- PAN-OS 10.0 (EoL)
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1 & Later
- PAN-OS 9.1 (EoL)
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- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1 & Later
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- Cloud Management and AIOps for NGFW
- PAN-OS 10.0 (EoL)
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1
- PAN-OS 11.2
- PAN-OS 8.1 (EoL)
- PAN-OS 9.0 (EoL)
- PAN-OS 9.1 (EoL)
Free Health Alerts
The following table identifies the free alerts that
AIOps for NGFW
can raise
which are related to the health of your platform.
A Premium license is not required in order for
AIOps for NGFW
to raise these alerts.
Alert
|
Description
|
---|---|
Card Power Failure (Free alert) | A card failure has been detected, suggesting a potential issue with the card or its seating within the chassis. Class : Health
Category : Hardware
In-App Support Ticket : No
|
Configuration size reaching device capacity limit (Free alert) | The configuration size of this device has reached its capacity limit. Class : Health
Category : Configuration
In-App Support Ticket : No
|
Degraded System Drive (Free alert) | A degraded system drive has been identified by monitoring its attributes values. Class : Health
Category : Hardware
In-App Support Ticket : No
|
Delayed Telemetry (Free alert) | The analytics engines have no new telemetry from this NGFW/Panorama. Class : Health
Category : Telemetry
In-App Support Ticket : Yes
|
FE100 Failure (Free alert) | A calibration error has been detected on the FE100 chip in the firewall. This issue usually indicates a hardware failure. Class : Health
Category : Hardware
In-App Support Ticket : No
|
Fan Issues (Free alert) | A fan or fan tray triggered an alarm on the device. Class : Health
Category : Hardware
In-App Support Ticket : No
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Fatal Machine Check Failure (Free alert) | A Fatal Machine check failure was detected. This issue usually indicates a hardware failure in the CPU. Class : Health
Category : Hardware
In-App Support Ticket : No
|
Firewall Disconnected from Cortex Data Lake (Free alert) | The connection between FW and Strata Logging Service has been lost. Class : Health
Category : SLS Connectivity In-App Support Ticket : No
|
Firewall Disconnected from Panorama (Free alert) | The connection between Firewall and Panorama has been lost. Class : Health
Category : Connection failure
In-App Support Ticket : No
|
HA Backup (Free alert) | The HA Backup link(s) are not currently configured. Class : Health
Category : High-Availability
In-App Support Ticket : No
|
HA Peer Connection Status (Free alert) | One of the firewalls in the HA pair is in a non-healthy state. Class : Health
Category : High-Availability
In-App Support Ticket : Yes
|
High Disk Space Usage - Pancfg partition (Free alert) | The hard disk partition is nearing or at capacity. Class : Health
Category : Resource usage
In-App Support Ticket : Yes
|
High Disk Space Usage - Panlogs partition (Free alert) | The hard disk partition is nearing or at capacity. Class : Health
Category : Resource usage
In-App Support Ticket : Yes
|
High Disk Space Usage - Root partition (Free alert) | The hard disk partition is nearing or at capacity. Class : Health
Category : Resource usage
In-App Support Ticket : Yes
|
High Processing Activity (Free alert) | One or more computing resources are running low on the device. Class : Health
Category : Resource usage
In-App Support Ticket : No
|
IPQ Error (Free alert) | An IPQ (Ingress Packet Queue) error has been detected on one of the FE100 chips in the firewall. This error usually indicates a reseat is needed, or there is a hardware failure. Class : Health
Category : Hardware
In-App Support Ticket : No
|
Irregular Input Power (Free alert) | Device power levels are outside of the normal range. Class : Health
Category : Hardware
In-App Support Ticket : No
|
License Expiration (Free alert) | One or more of your licenses are nearing or have reached expiration. Class : Health
Category : PanOS and Subscription
In-App Support Ticket : No
|
Logging Drive Failure (Free alert) | A failed logging drive has been identified through the monitoring of the firewall's disk status. Class : Health
Category : Hardware
In-App Support Ticket : No
|
MPC Card - CPLD Failure (Free alert) | The Management Processor Card (MPC) is an essential component for the PA-5450, providing management, logging, and high availability functions. The MPC card has experienced a failure due to an issue with its component, the Complex Programmable Logic Device (CPLD). Class : Health
Category : Hardware
In-App Support Ticket : No
|
NGFW/Panorama Management Certificate Expiration (Free alert) | This alert detects the expiration of the NGFW/Panorama Management Certificate. Class : Health
Category : Certificate
In-App Support Ticket : No
|
NPC Card - FE100 Failure (Free alert) | Network Processing Cards (NPCs) provide network connectivity and are essential for network traffic processing. An NPC card has experienced an issue with its FE100 component, leading to its failure. Class : Health
Category : Hardware
In-App Support Ticket : No
|
Out of Sync Peers - Configuration (Free alert) | The system configurations on the high availability peers do not match. Class : Health
Category : High-Availability
In-App Support Ticket : No
|
Out of Sync Peers - Dynamic Content (Free alert) | Dynamic content, such as Antivirus or Applications and Threats, do not match between the high availability peers. Class : Health
Category : High-Availability
In-App Support Ticket : No
|
Out of Sync Peers - Sessions (Free alert) | Sessions are not matching or up to date between the High availability Peers. Class : Health
Category : High-Availability
In-App Support Ticket : No
|
Out of Sync Peers - Software (Free alert) | The PAN-OS software versions on the high availability peers do not match. Class : Health
Category : High-Availability
In-App Support Ticket : No
|
Outdated Dynamic Content (Free alert) | The dynamic content installed on the device is stale when compared to the content that is available on the update server. Class : Health
Category : Dynamic content
In-App Support Ticket : No
|
PAN-OS End-of-Life (Free alert) | Your current version of PAN-OS is no longer supported. Class : Health
Category : PanOS and Subscription
In-App Support Ticket : No
|
PAN-OS Known Vulnerability (Free alert) | Your current version of PAN-OS has known vulnerabilities. Class : Health
Category : Dynamic content
In-App Support Ticket : No
|
PAN-OS Root and Default Certificate Expiration - Scenario 1 (Free alert) | The root certificate and the default certificate on the firewall expired. Class : Health
Category : Certificate
In-App Support Ticket : No
|
PCI Error (Free alert) | A Peripheral Component Interconnect (PCI) is responsible for connecting the Management Plane (MP) to the Control Plane (CP). A certain error related to this component indicates a failure in its functionality. Class : Health
Category : Hardware
In-App Support Ticket : No
|
Path Monitor Failure - Card (Free alert) | A path monitoring failure has been detected on a card located within the firewall's slots. Class : Health
Category : Hardware
In-App Support Ticket : No
|
Port Failure (Free alert) | A failure related to the management physical port or one of the high-availability physical ports has been detected. Class : Health
Category : Hardware
In-App Support Ticket : No
|
Process Memory Depletion - Configd (Free alert) | The device’s management plane processes are depleting its available memory. Class : Health
Category : Resource usage
In-App Support Ticket : Yes
|
Process Memory Depletion - Device Server (Free alert) | The device’s management plane processes are depleting its available memory. Class : Health
Category : Resource usage
In-App Support Ticket : Yes
|
Process Memory Depletion - Log Receiver (Free alert) | The device’s management plane processes are depleting its available memory. Class : Health
Category : Resource usage
In-App Support Ticket : Yes
|
Process Memory Depletion - Management Server (Free alert) | The device’s management plane processes are depleting its available memory. Class : Health
Category : Resource usage
In-App Support Ticket : Yes
|
Process Memory Depletion - User Id (Free alert) | The device’s management plane processes are depleting its available memory. Class : Health
Category : Resource usage
In-App Support Ticket : Yes
|
Redundant Power Supply Failure (Free alert) | Power supply redundancy is not attained either because it hasn't been inserted, the power supply has malfunctioned, or complete redundancy hasn't been accomplished. Class : Health
Category : Hardware
In-App Support Ticket : Yes
|
Strata Logging Service Log Forwarding Latency (Free alert) | The forwarding latency on Strata Logging Service goes beyond an acceptable value. Class : Health
Category : SLS Health In-App Support Ticket : No
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Strata Logging Service Log Forwarding Offline (Free alert) | The Strata Logging Service Log forwarding service is non-functional Class : Health
Category : SLS Health In-App Support Ticket : No
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Strata Logging Service Log Ingestion Latency (Free alert) | The ingestion latency on Strata Logging Service goes beyond an acceptable value. Class : Health
Category : SLS Health In-App Support Ticket : No
|
Strata Logging Service Log Ingestion Offline (Free alert) | The Strata Logging Service ingestion service is non-functional. Class : Health
Category : SLS Health In-App Support Ticket : No
|
Strata Logging Service Log Storage Approaching Limits (Free alert) | Log types approach the maximum configured storage limit. Class : Health
Category : Logging
In-App Support Ticket : No
|
Thermal Issues (Free alert) | Device temperature is outside of the normal range. Class : Health
Category : Hardware
In-App Support Ticket : No
|