: Install Updates for Panorama with an Internet Connection
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Install Updates for Panorama with an Internet Connection

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Install Updates for Panorama with an Internet Connection

If Panorama™ has a direct connection to the internet, perform the following steps to install Panorama software and content updates as needed. If Panorama is running in a high availability (HA) configuration, upgrade the Panorama software on each peer (see Install Updates for Panorama in an HA Configuration).
Upgrading the software on the Panorama virtual appliance does not change the system mode; switching to Panorama mode or Management Only mode is a manual task that requires additional settings as described when you Set Up the Panorama Virtual Appliance with Local Log Collector.
If you are upgrading from PAN-OS 8.1, PAN-OS® 9.0 introduced a new log data format for local and Dedicated Log Collectors. On your upgrade path to PAN-OS 10.0, existing log data is automatically migrated to the new format when you upgrade to PAN-OS 9.0. During reformatting, log data is not visible in the ACC or Monitor tabs. Additionally, new log data is not forwarded to Log Collectors until reformatting is complete. While the reformatting takes place, new logs are written to the firewall system disk and after the procedure is successfully completed, the new logs are forwarded to the appropriate Log Collector.
You must upgrade all Log Collectors in a collector group at the same time to avoid losing log data loss. No log forwarding or log collection occurs if the Log Collectors in a collector group are not all running the same PAN-OS version. Additionally, the log data for the Log Collectors in the collector group is not visible in the ACC or Monitor tabs until all Log Collectors are running the same PAN-OS version. For example, if you have three Log Collectors in a collector group and you upgrade two of the Log Collectors, then no logs are forwarded to any Log Collectors in the collector group.
Before updating Panorama, refer to the Release Notes for the minimum content release version required for PAN-OS 10.0.
  1. Verify that the updates you plan to install are appropriate for your Panorama deployment.
    Palo Alto Networks highly recommends that Panorama, Log Collectors, and all managed firewalls run the same content release version.
  2. Determine the Upgrade Path to PAN-OS 10.0.
    You cannot skip the installation of any feature release versions in the path from the currently running PAN-OS version to PAN-OS 10.0. Review the known issues and changes to default behavior in the Release Notes and upgrade/downgrade considerations in the New Features Guide for each release through which you pass as part of your upgrade path.
  3. Save a backup of the current Panorama configuration file that you can use to restore the configuration if you have problems with the upgrade.
    Although Panorama automatically creates a backup of the configuration, best practice is to create and externally store a backup before you upgrade.
    1. Log in to the Panorama Web Interface.
    2. Save named Panorama configuration snapshot (PanoramaSetupOperations), enter a Name for the configuration, and click OK.
    3. Export named Panorama configuration snapshot, select the Name of the configuration you just saved, click OK, and save the exported file to a location that is external to Panorama.
  4. Install the latest content updates.
    If Panorama is not running the minimum content versions required for the Panorama release to which you intend to upgrade, you must update content versions to the minimum (or later) versions before you install the software updates. Refer to Release Notes for minimum content release version for a Panorama release.
    Palo Alto Networks® highly recommends that Panorama, Log Collectors, and all managed firewalls run the same content release version. Additionally, we recommend that you schedule automatic, recurring updates so that you are always running the latest content versions (refer to 8).
    1. Select PanoramaDynamic Updates and Check Now for the latest updates. If an update is available, the Action column displays a Download link.
      Ensure that Panorama is running the same but not a later content release version than is running on managed firewalls and Log Collectors.
    2. Before you update the content release version on Panorama, be sure to upgrade managed firewalls and then Log Collectors (see Upgrade Log Collectors When Panorama Is Internet-Connected) to the same (or a later) content release version.
      If you do not need to install content updates at this time, then skip ahead to the next step.
    3. Install remaining content updates, as needed. When installed, the Currently Installed column displays a check mark.
      1. Download and Install the Applications or Applications and Threats update. Regardless of your subscription, Panorama installs and needs only the Applications content update, not the Threats content. For details, see Panorama, Log Collector, Firewall, and WildFire Version Compatibility.
      2. Download and Install other updates (Antivirus, WildFire®, or URL Filtering) as needed, one at a time, and in any sequence.
  5. Upgrade Panorama to the PAN-OS releases along your upgrade path to PAN-OS 10.0.
    1. Install Updates for Panorama with an Internet Connection to PAN-OS 8.1.
    2. Install Updates for Panorama with an Internet Connection to PAN-OS 9.0.
      PAN-OS 9.0 introduced a new log format. If a local Log Collector is configured, logs are automatically migrated to the new format after you successfully upgrade Panorama to PAN-OS 9.0.
      Do not continue on your upgrade path until you verify the automatic log migration completed successfully.
    3. Install Updates for Panorama with an Internet Connection to PAN-OS 9.1.
  6. Upgrade Panorama to PAN-OS 10.0.
    1. Check Now (PanoramaSoftware) for the latest releases. If a software release is available, the Action column displays Download.
    2. Locate and Download the PAN-OS 10.0.0 image. After a successful download, the Action column changes from Download to Install for the downloaded image.
      (Panorama in Legacy mode only) Download both the PAN-OS 10.0.0 image and the PAN-OS 10.0.8 or later release image.
      This is required to preserve all logs stored on the NFS storage partition. Some logs stored on the NFS storage partition of a Panorama in Legacy mode are deleted if you install PAN-OS 10.0.7 or earlier PAN-OS 10.0 release.
    3. Install the downloaded image and then reboot.
      1. Install the image.
        (Panorama in Legacy mode only) Install the PAN-OS 10.0.8 or later release image only.
      2. After the installation completes successfully, reboot using one of the following methods:
        • If prompted to reboot, click Yes. If you see a CMS Login prompt, press Enter without typing a username or password. When the Panorama login prompt appears, enter the username and password you specified during initial configuration.
        • If you are not prompted to reboot, Reboot Panorama from the Device Operations section (PanoramaSetupOperations).
  7. (If local Log Collector is in a Collector Group) Upgrade the remaining Log Collectors in the Collector Group.
  8. (Best Practice) Schedule recurring, automatic content updates.
    Panorama does not synchronize content update schedules across HA peers. You must perform this task on both the active and passive Panorama.
    In the header row for each update type (PanoramaDynamic Updates), the Schedule is initially set to None. Perform the following steps for each update type.
    1. Click None and select the update frequency (Recurrence). The frequency options depend on the update type.
    2. Select the schedule action:
      • Download And Install (Best Practice)—Panorama automatically installs updates after downloading them.
      • Download Only—You must manually install updates after Panorama downloads them.
    3. Based on the best practices for the security posture of your organization, configure a delay (Threshold) after an update becomes available before Panorama downloads the update.
    4. Click OK to save your changes.
    5. Select CommitCommit to Panorama and Commit your changes.