Register Panorama

1. Record the Panorama serial number or auth-code and record your Sales Order Number or Customer ID.
   For the auth-code, Sales Order Number, or Customer ID, see the order fulfillment email that Palo Alto Networks Customer Service sent when you placed your order for Panorama.

   For the serial number, the location depends on the model:

   • M-Series appliance—Log in to the Panorama web interface and record the Serial # value in the Dashboard tab, General Information section.
   • Panorama virtual appliance—See the order fulfillment email or refer to the serial number generated when provisioning Panorama using VM Flex licensing.
     The Panorama virtual appliance is automatically registered when you allocate a serial number using VM Flex licensing.
2. Register Panorama in the Palo Alto Networks Customer Support Portal (CSP).
   The steps depend on whether you already have a login for the Palo Alto Networks CSP.

   • If this is the first Palo Alto Networks appliance you are registering and you do not yet have a CSP login:
     1. Go to the Palo Alto Networks CSP.
     2. Click Create my account.
     3. Enter Your Email Address and respond to the reCAPTCHA prompt.
     4. Click Submit after you successfully respond to the reCAPTCHA prompt.
     5. Select Register device using Serial Number or Authorization Code and click Submit
     6. Complete the fields in the Create Contact Details and Create UserID and Password sections.
     7. Enter the Panorama Device Serial Number or Auth Code.
     8. Enter your Sales Order Number or Customer ID.
     9. Respond to the reCAPTCHA prompt.
     10. Click Submit after you successfully respond to the reCAPTCHA prompt.

   • If you already have a CSP login:
     1. Log in to the Palo Alto Networks CSP.
     2. Click AssetsDevicesRegister New Device.
        You can also Register a Device in the CSP Support Home.
     3. Select Register device using Serial Number and click Next.
     4. Enter the Panorama Serial Number.
     5. Enter the Device Name to apply a name to search for and identify your Panorama.
     6. (Optional) Select a Device Tag to group Panorama with any other devices for which you have selected a device tag.
        The device tag must first be created at the account level (AssetsDevicesDevice Tag) before it can be selected when you register Panorama.
     7. If the Panorama management server is not internet-connected, check Device will be used offline and select the OS Release version.
     8. Enter the required Location Information (as indicated by the asterisks) if you have purchased the 4 hour RMA.
     9. Agree and Submit the EULA.
        After you see the registration complete message, close the Device Registration dialog.