: License Activation Changes
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License Activation Changes

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License Activation Changes

Learn about the December changes for license activation.
The following changes are available in license activation.
  • Prisma SD-WAN: Now all stand-alone Prisma SD-WAN sales orders come with an activation email regardless if the subscription is brand new or for an existing tenant. You'll see this when you activate a license for Prisma SD-WAN.
  • Prisma SD-WAN: Now you can choose a different Customer Support Account than you chose during first-time activation. You'll see this during return visit license activation for Prisma SD-WAN.
  • Software NGFW Credits: Now you can activate a Software NGFW Credits License using Strata Cloud Manager (AIOps for NGFW Premium) for Panorama Managed VM-Series.
After you receive an email from Palo Alto Networks identifying the new product license you're activating, including all your add-ons and capacities, use the activation link to begin the activation process. You can activate and manage all your available licenses, device associations, tenants, and identity and access from Common Services. As existing app instances transition to tenants and tenant service groups you can also use Common Services to manage those as well. After activation or transition, you can find Common Services in the tenant view of the hub or in a variety of ways.