Troubleshoot Commit Failures
Table of Contents
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- Determine Panorama Log Storage Requirements
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- Setup Prerequisites for the Panorama Virtual Appliance
- Perform Initial Configuration of the Panorama Virtual Appliance
- Set Up The Panorama Virtual Appliance as a Log Collector
- Set Up the Panorama Virtual Appliance with Local Log Collector
- Set up a Panorama Virtual Appliance in Panorama Mode
- Set up a Panorama Virtual Appliance in Management Only Mode
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- Preserve Existing Logs When Adding Storage on Panorama Virtual Appliance in Legacy Mode
- Add a Virtual Disk to Panorama on an ESXi Server
- Add a Virtual Disk to Panorama on vCloud Air
- Add a Virtual Disk to Panorama on Alibaba Cloud
- Add a Virtual Disk to Panorama on AWS
- Add a Virtual Disk to Panorama on Azure
- Add a Virtual Disk to Panorama on Google Cloud Platform
- Add a Virtual Disk to Panorama on KVM
- Add a Virtual Disk to Panorama on Hyper-V
- Add a Virtual Disk to Panorama on Oracle Cloud Infrastructure (OCI)
- Mount the Panorama ESXi Server to an NFS Datastore
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- Increase CPUs and Memory for Panorama on an ESXi Server
- Increase CPUs and Memory for Panorama on vCloud Air
- Increase CPUs and Memory for Panorama on Alibaba Cloud
- Increase CPUs and Memory for Panorama on AWS
- Increase CPUs and Memory for Panorama on Azure
- Increase CPUs and Memory for Panorama on Google Cloud Platform
- Increase CPUs and Memory for Panorama on KVM
- Increase CPUs and Memory for Panorama on Hyper-V
- Increase the CPUs and Memory for Panorama on Oracle Cloud Infrastructure (OCI)
- Complete the Panorama Virtual Appliance Setup
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- Convert Your Evaluation Panorama to a Production Panorama with Local Log Collector
- Convert Your Evaluation Panorama to a Production Panorama without Local Log Collector
- Convert Your Evaluation Panorama to VM-Flex Licensing with Local Log Collector
- Convert Your Evaluation Panorama to VM-Flex Licensing without Local Log Collector
- Convert Your Production Panorama to an ELA Panorama
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- Register Panorama
- Activate a Panorama Support License
- Activate/Retrieve a Firewall Management License when the Panorama Virtual Appliance is Internet-connected
- Activate/Retrieve a Firewall Management License when the Panorama Virtual Appliance is not Internet-connected
- Activate/Retrieve a Firewall Management License on the M-Series Appliance
- Install the Panorama Device Certificate
- Install the Device Certificate for a Dedicated Log Collector
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- Migrate from a Panorama Virtual Appliance to an M-Series Appliance
- Migrate a Panorama Virtual Appliance to a Different Hypervisor
- Migrate from an M-Series Appliance to a Panorama Virtual Appliance
- Migrate from an M-500 Appliance to an M-700 Appliance
- Migrate from an M-600 Appliance to an M-700 Appliance
- Migrate from an M-100 Appliance to an M-500 Appliance
- Migrate from an M-100 or M-500 Appliance to an M-200 or M-600 Appliance
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- Configure an Admin Role Profile
- Configure an Admin Role Profile for Selective Push to Managed Firewalls
- Configure an Access Domain
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- Configure a Panorama Administrator Account
- Configure Local or External Authentication for Panorama Administrators
- Configure a Panorama Administrator with Certificate-Based Authentication for the Web Interface
- Configure an Administrator with SSH Key-Based Authentication for the CLI
- Configure RADIUS Authentication for Panorama Administrators
- Configure TACACS+ Authentication for Panorama Administrators
- Configure SAML Authentication for Panorama Administrators
- Configure Tracking of Administrator Activity
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- Add a Firewall as a Managed Device
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- Add a Device Group
- Create a Device Group Hierarchy
- Create Objects for Use in Shared or Device Group Policy
- Revert to Inherited Object Values
- Manage Unused Shared Objects
- Manage Precedence of Inherited Objects
- Move or Clone a Policy Rule or Object to a Different Device Group
- Push a Policy Rule to a Subset of Firewalls
- Device Group Push to a Multi-VSYS Firewall
- Manage the Rule Hierarchy
- Manage the Master Key from Panorama
- Schedule a Configuration Push to Managed Firewalls
- Redistribute Data to Managed Firewalls
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- Plan the Transition to Panorama Management
- Migrate a Firewall to Panorama Management and Reuse Existing Configuration
- Migrate a Firewall to Panorama Management and Push a New Configuration
- Migrate a Firewall HA Pair to Panorama Management and Reuse Existing Configuration
- Migrate a Firewall HA Pair to Panorama Management and Push a New Configuration
- Load a Partial Firewall Configuration into Panorama
- Localize a Panorama Pushed Configuration on a Managed Firewall
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- Configure a Managed Collector
- Monitor Managed Collector Health Status
- Configure Log Forwarding to Panorama
- Configure Syslog Forwarding to External Destinations
- Forward Logs to Strata Logging Service
- Verify Log Forwarding to Panorama
- Modify Log Forwarding and Buffering Defaults
- Configure Log Forwarding from Panorama to External Destinations
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- Add Standalone WildFire Appliances to Manage with Panorama
- Remove a WildFire Appliance from Panorama Management
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- Configure a Cluster and Add Nodes on Panorama
- Configure General Cluster Settings on Panorama
- Remove a Cluster from Panorama Management
- Configure Appliance-to-Appliance Encryption Using Predefined Certificates Centrally on Panorama
- Configure Appliance-to-Appliance Encryption Using Custom Certificates Centrally on Panorama
- View WildFire Cluster Status Using Panorama
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- Preview, Validate, or Commit Configuration Changes
- Commit Selective Configuration Changes for Managed Devices
- Push Selective Configuration Changes to Managed Devices
- Enable Automated Commit Recovery
- Compare Changes in Panorama Configurations
- Manage Locks for Restricting Configuration Changes
- Add Custom Logos to Panorama
- Use the Panorama Task Manager
- Reboot or Shut Down Panorama
- Configure Panorama Password Profiles and Complexity
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- Verify Panorama Port Usage
- Resolve Zero Log Storage for a Collector Group
- Replace a Failed Disk on an M-Series Appliance
- Replace the Virtual Disk on an ESXi Server
- Replace the Virtual Disk on vCloud Air
- Migrate Logs to a New M-Series Appliance in Log Collector Mode
- Migrate Logs to a New M-Series Appliance in Panorama Mode
- Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability
- Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability
- Migrate Log Collectors after Failure/RMA of Non-HA Panorama
- Regenerate Metadata for M-Series Appliance RAID Pairs
- View Log Query Jobs
- Troubleshoot Registration or Serial Number Errors
- Troubleshoot Reporting Errors
- Troubleshoot Device Management License Errors
- Troubleshoot Automatically Reverted Firewall Configurations
- View Task Success or Failure Status
- Generate a Stats Dump File for a Managed Firewall
- Recover Managed Device Connectivity to Panorama
- Restore an Expired Device Certificate
Troubleshoot Commit Failures
This article provides troubleshooting steps for commit and push failures on
Panorama, including resolving commit lock issues, adjusting log storage quotas, upgrading
software versions, enabling template and device groups configuration changes, and recovering
managed device connectivity. It also provides guidance on triaging commit issues and
troubleshooting push failures due to pending local firewall changes.
If commit or push operation failures occur on Panorama, check for the following conditions.
Review the troubleshooting steps to resolve your commit failures.
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Symptom
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Condition
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Resolution
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|---|---|---|
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Panorama Commit Issues
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Panorama commit lock does not release after a commit success.
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Select PanoramaSetupManagement and edit the General Settings to disable
Automatically Acquire Commit Lock and
Commit.
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Panorama commit fails due to the following error:
Configured dailytrsum quota of 27 MB is less than the
minimum needed 32 MB.
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Select PanoramaSetupManagement and edit the Logging And Reporting settings.
Increase the Quota % value for the Daily
Traffic Summary, Daily Threat Summary, Weekly Traffic Summary, and
Weekly Threat Summary log storage to a value greater than 35 MB.
Alternatively, you can Restore Defaults.
| |
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Panorama Push Issues
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The Panorama management server has an earlier software version than
the Dedicated Log Collectors or firewalls that it manages.
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Upgrade the Panorama management server to the same or a higher
software version than the managed firewalls, Log Collectors, and
WildFire appliances and appliance clusters. For details, see Panorama, Log Collector,
Firewall, and WildFire Version Compatibility.
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| The ability to receive template and device groups configuration changes from Panorama is disabled on the firewall. |
Access the firewall web interface, select DeviceSetup, edit the Panorama Settings, and then click
Enable Device and Network Template and
Enable Panorama Policy and Objects.
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| Configuration push from Panorama to managed firewalls fail due to the device registration authentication key issues. |
Reset the secure connection state on the managed firewall
experiencing push issues if:
In this case, you need to Recover Managed Device Connectivity to Panorama.
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Configuration push from Panorama fails due to local configuration
changes pending on the firewall.
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When you Push to Devices or Commit
to Panorama from Panorama, Edit
Selections and disable Merge with Device
Candidate Config.
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