: Dynamic DNS Registration Support for Mobile Users—GlobalProtect
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Dynamic DNS Registration Support for Mobile Users—GlobalProtect

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Dynamic DNS Registration Support for Mobile Users—GlobalProtect

Prisma Access supports the updating of enterprise DNS servers with mobile users’ A and PTR records using DDNS registration. Read this section to learn how to enable this feature.
When a mobile user connects remotely to Prisma Access using GlobalProtect, the DNS and IP Address Management (IPAM) servers in your enterprise are not updated with the GlobalProtect gateway-assigned client IP address and endpoint FQDN. This results in your IT administrator and your apps not being able to identify and update remote endpoints with FQDN. With Dynamic DNS registration, Prisma Access integrates with IPAM vendors to dynamically create A and PTR records in the DNS servers with IPAM updates.