Identify the segment of the network that might be causing issues within your organization from the endpoints (for Mobile Users) or branch (Remote Sites) all the way to the applications. You can see what segment of the network might be causing issues within your organization from the endpoints and Prisma SD-WAN remote sites all the way to the application. You can see which segment—such as an ISP or compute location outage or a SaaS app outage—is impacting digital experience within your organization and also the precise number of users or sites which are impacted by it. The icons are color coded and based on the average of segment health score for all Mobile Users. A green icon stands for Good (score is >=70), yellow stands for Fair (score is 30-70), red stands for Poor (Score<30).

Devices

- Device Health Metrics (CPU/Memory/Disk Space/Disk Queue/Battery)

Wi-Fi

- WIFI Metrics (Signal Quality,Tx,Rx,SSID,BSSID,Channel)

Local Networks

- Network Performance Metrics (Latency/Loss/Jitter)

Internet

- Network Performance Metrics (Latency/Loss/Jitter) If a device is not connected to GlobalProtect,the Internet segment, the Network Performance Metrics will be the same as the TCP PING test executed for application segment.

Prisma Access Locations

- Network Performance Metrics (Latency/Loss/Jitter) The test for this segment is not executed if device is not connected to GlobalProtect.

Monitored Apps

- Network Performance Metrics (Latency/Loss/Jitter) Application Performance Metrics (Availability,DNS Lookup,TCP Connect,SSL Connect,HTTP Latency,Time to First Byte,Time to Last Byte,Data Transfer)