Renew Your Software NGFW Credits
Table of Contents
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- VM-Series Deployments
- VM-Series in High Availability
- Enable Jumbo Frames on the VM-Series Firewall
- Hypervisor Assigned MAC Addresses
- Custom PAN-OS Metrics Published for Monitoring
- Interface Used for Accessing External Services on the VM-Series Firewall
- PacketMMAP and DPDK Driver Support
- Enable NUMA Performance Optimization on the VM-Series
- Enable ZRAM on the VM-Series Firewall
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- VM-Series Firewall Licensing
- Create a Support Account
- Serial Number and CPU ID Format for the VM-Series Firewall
- Use Panorama-Based Software Firewall License Management
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- Maximum Limits Based on Memory
- Activate Credits
- Create a Deployment Profile
- Manage a Deployment Profile
- Register the VM-Series Firewall (Software NGFW Credits)
- Provision Panorama
- Migrate Panorama to a Software NGFW License
- Transfer Credits
- Renew Your Software NGFW Credits
- Amend and Extend a Credit Pool
- Deactivate License (Software NGFW Credits)
- Delicense Ungracefully Terminated Firewalls
- Set the Number of Licensed vCPUs
- Create and Apply a Subscription-Only Auth Code
- Customize Dataplane Cores
- Migrate a Firewall to a Flexible VM-Series License
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- Generate Your OAuth Client Credentials
- Manage Deployment Profiles Using the Licensing API
- Create a Deployment Profile Using the Licensing API
- Update a Deployment Profile Using the Licensing API
- Get Serial Numbers Associated with an Authcode Using the API
- Deactivate a VM-Series Firewall Using the API
- What Happens When Licenses Expire?
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- Supported Deployments on VMware vSphere Hypervisor (ESXi)
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- Plan the Interfaces for the VM-Series for ESXi
- Provision the VM-Series Firewall on an ESXi Server
- Perform Initial Configuration on the VM-Series on ESXi
- Add Additional Disk Space to the VM-Series Firewall
- Use VMware Tools on the VM-Series Firewall on ESXi and vCloud Air
- Use vMotion to Move the VM-Series Firewall Between Hosts
- Use the VM-Series CLI to Swap the Management Interface on ESXi
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- Supported Deployments of the VM-Series Firewall on VMware NSX-T (North-South)
- Components of the VM-Series Firewall on NSX-T (North-South)
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- Install the Panorama Plugin for VMware NSX
- Enable Communication Between NSX-T Manager and Panorama
- Create Template Stacks and Device Groups on Panorama
- Configure the Service Definition on Panorama
- Deploy the VM-Series Firewall
- Direct Traffic to the VM-Series Firewall
- Apply Security Policy to the VM-Series Firewall on NSX-T
- Use vMotion to Move the VM-Series Firewall Between Hosts
- Extend Security Policy from NSX-V to NSX-T
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- Components of the VM-Series Firewall on NSX-T (East-West)
- VM-Series Firewall on NSX-T (East-West) Integration
- Supported Deployments of the VM-Series Firewall on VMware NSX-T (East-West)
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- Install the Panorama Plugin for VMware NSX
- Enable Communication Between NSX-T Manager and Panorama
- Create Template Stacks and Device Groups on Panorama
- Configure the Service Definition on Panorama
- Launch the VM-Series Firewall on NSX-T (East-West)
- Add a Service Chain
- Direct Traffic to the VM-Series Firewall
- Apply Security Policies to the VM-Series Firewall on NSX-T (East-West)
- Use vMotion to Move the VM-Series Firewall Between Hosts
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- Install the Panorama Plugin for VMware NSX
- Enable Communication Between NSX-T Manager and Panorama
- Create Template Stacks and Device Groups on Panorama
- Configure the Service Definition on Panorama
- Launch the VM-Series Firewall on NSX-T (East-West)
- Create Dynamic Address Groups
- Create Dynamic Address Group Membership Criteria
- Generate Steering Policy
- Generate Steering Rules
- Delete a Service Definition from Panorama
- Migrate from VM-Series on NSX-T Operation to Security Centric Deployment
- Extend Security Policy from NSX-V to NSX-T
- Use In-Place Migration to Move Your VM-Series from NSX-V to NSX-T
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- Deployments Supported on AWS
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- Planning Worksheet for the VM-Series in the AWS VPC
- Launch the VM-Series Firewall on AWS
- Launch the VM-Series Firewall on AWS Outpost
- Create a Custom Amazon Machine Image (AMI)
- Encrypt EBS Volume for the VM-Series Firewall on AWS
- Use the VM-Series Firewall CLI to Swap the Management Interface
- Enable CloudWatch Monitoring on the VM-Series Firewall
- VM-Series Firewall Startup and Health Logs on AWS
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- Use Case: Secure the EC2 Instances in the AWS Cloud
- Use Case: Use Dynamic Address Groups to Secure New EC2 Instances within the VPC
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- What Components Does the VM-Series Auto Scaling Template for AWS (v2.0) Leverage?
- How Does the VM-Series Auto Scaling Template for AWS (v2.0 and v2.1) Enable Dynamic Scaling?
- Plan the VM-Series Auto Scaling Template for AWS (v2.0 and v2.1)
- Customize the Firewall Template Before Launch (v2.0 and v2.1)
- Launch the VM-Series Auto Scaling Template for AWS (v2.0)
- SQS Messaging Between the Application Template and Firewall Template
- Stack Update with VM-Series Auto Scaling Template for AWS (v2.0)
- Modify Administrative Account and Update Stack (v2.0)
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- Launch the Firewall Template (v2.1)
- Launch the Application Template (v2.1)
- Create a Custom Amazon Machine Image (v2.1)
- VM-Series Auto Scaling Template Cleanup (v2.1)
- SQS Messaging Between the Application Template and Firewall Template (v2.1)
- Stack Update with VM-Series Auto Scaling Template for AWS (v2.1)
- Modify Administrative Account (v2.1)
- Change Scaling Parameters and CloudWatch Metrics (v2.1)
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- Intelligent Traffic Offload
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- Deployments Supported on Azure
- Deploy the VM-Series Firewall from the Azure Marketplace (Solution Template)
- Deploy the VM-Series Firewall from the Azure China Marketplace (Solution Template)
- Deploy the VM-Series with the Azure Gateway Load Balancer
- Create a Custom VM-Series Image for Azure
- Deploy the VM-Series Firewall on Azure Stack
- Deploy the VM-Series Firewall on Azure Stack HCI
- Enable Azure Application Insights on the VM-Series Firewall
- Set up Active/Passive HA on Azure
- Use the ARM Template to Deploy the VM-Series Firewall
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- About the VM-Series Firewall on Google Cloud Platform
- Supported Deployments on Google Cloud Platform
- Prepare to Set Up VM-Series Firewalls on Google Public Cloud
- Create a Custom VM-Series Firewall Image for Google Cloud Platform
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- Deploy the VM-Series Firewall from Google Cloud Platform Marketplace
- Management Interface Swap for Google Cloud Platform Load Balancing
- Use the VM-Series Firewall CLI to Swap the Management Interface
- Enable Google Stackdriver Monitoring on the VM Series Firewall
- Enable VM Monitoring to Track VM Changes on Google Cloud Platform (GCP)
- Use Dynamic Address Groups to Secure Instances Within the VPC
- Use Custom Templates or the gcloud CLI to Deploy the VM-Series Firewall
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- Prepare Your ACI Environment for Integration
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- Create a Virtual Router and Security Zone
- Configure the Network Interfaces
- Configure a Static Default Route
- Create Address Objects for the EPGs
- Create Security Policy Rules
- Create a VLAN Pool and Domain
- Configure an Interface Policy for LLDP and LACP for East-West Traffic
- Establish the Connection Between the Firewall and ACI Fabric
- Create a VRF and Bridge Domain
- Create an L4-L7 Device
- Create a Policy-Based Redirect
- Create and Apply a Service Graph Template
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- Create a VLAN Pool and External Routed Domain
- Configure an Interface Policy for LLDP and LACP for North-South Traffic
- Create an External Routed Network
- Configure Subnets to Advertise to the External Firewall
- Create an Outbound Contract
- Create an Inbound Web Contract
- Apply Outbound and Inbound Contracts to the EPGs
- Create a Virtual Router and Security Zone for North-South Traffic
- Configure the Network Interfaces
- Configure Route Redistribution and OSPF
- Configure NAT for External Connections
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- Choose a Bootstrap Method
- VM-Series Firewall Bootstrap Workflow
- Bootstrap Package
- Bootstrap Configuration Files
- Generate the VM Auth Key on Panorama
- Create the bootstrap.xml File
- Prepare the Licenses for Bootstrapping
- Prepare the Bootstrap Package
- Bootstrap the VM-Series Firewall on AWS
- Bootstrap the VM-Series Firewall on Azure
- Bootstrap the VM-Series Firewall on Azure Stack HCI
- Bootstrap the VM-Series Firewall on Google Cloud Platform
- Bootstrap the VM-Series Firewall on OCI
- Verify Bootstrap Completion
- Bootstrap Errors
Renew Your Software NGFW Credits
Complete the following procedure to renew your Software NGFW Credits.
When a deployment profile expires, it moves from the Current Deployment Profiles tab
to the Renew Profiles tab. However, if you renew your contract and the number of
credits is equal to or greater than the number of credits before renewal, your
deployment profiles move back to the Current Deployment Profiles tab automatically
and requires no further actions.
You have the option to renew your Software NGFW credits with a reduced quantity. To
do this, you must first reduce and configure your credit consumption of your
existing deployment profiles at the intended (reduced) quantity usage before
renewing your contract. If your new credit pool total is greater than or equal to
the number of credits allocated to your deployment profiles, no manual renewal is
required. If you renew with fewer credits but don’t change your credit consumption,
you must manually choose which deployment profiles to renew using the new credit
pool total.
From the Renew Profiles tab, you can renew any of your deployment profiles without
disrupting the operations of your VM-Series firewall. After a deployment profile
expires and moves to the Renew Profiles tab, you have 30 days to renew the profile.
Any deployment profiles not renewed within 30 days move to the Expired Deployment
Profile tab. See What Happens When Licenses Expire? for more information.
After renewal, you might notice some changes between your deployment profiles. The Prisma NGFW
Credits and Virtual NGFW Credits credit pools are now both called Software NGFW
Credits credit pools. Additionally, the number of credits in your pool might
change after renewal due to changes in the product pricing model.
- Log in to the Palo Alto Networks Customer Support Portal.
- Select ProductsSoftware NGFW Credits.
- Locate the deployment profile to renew and click Details.
- Select Renew Profiles.
- Click the Renew icon and then click Renew to confirm.
- Verify that you renewed your deployment profile successfully.
- Click Current Deployment Profiles.
- Confirm that the list displays your renewed deployment profile.Additionally, you can return to the Software NGFW dashboard to view your credit pool. After a successful renewal, the credit pool displays Renewal Confirmed. This message remains until the end of the expiry date of your renewed Software NGFW credits.
Renewing with Legacy Subscriptions
Legacy subscriptions (WildFire, URL Filtering, Threat Prevention) are no longer
available and have been replaced by the advanced versions (Advanced WildFire,
Advanced URL Filtering, Advanced Threat Prevention). If your deployment profile
has enough available credits to support the advanced subscriptions, the
deployment profile consumes the necessary number of additional credits when you
complete the renewal process described above; no additional action is required.
If your credit pool that is up for renewal includes legacy subscriptions, you
might need to modify that deployment profile to support the advanced
subscriptions. You have a 30-day grace period to modify your deployment profile.
If you do not, the deployment profile expires.
If your deployment profile does not have sufficient unused credits to support the
advanced subscriptions, you must modify that deployment profile. You have two
options for modifying your deployment profile—increase the number of credits in
your credit pool or scale down your current subscriptions to free up enough
credits for the advanced subscriptions. Additionally, you can free up Software
NGFW credits by deleting currently deployed firewalls.
If you choose to Transfer a Deployment Profile with legacy subscriptions after
renewing it, you cannot transfer it to a credit pool that includes deployment
profiles with advanced subscriptions. Deployment profiles with legacy
subscriptions (and no advanced subscriptions) are not compatible with credit
pools with advanced subscriptions.
- Log in to the Palo Alto Networks Customer Support Portal.
- Select ProductsSoftware NGFW Credits.
- Locate the deployment profile to renew and click Details.
- Select Renew Profiles.
- On the far right, select the vertical ellipsis (More Options) and select Edit Profile.
- Modify your deployment profile.
- Customize your subscriptions.
- Click Update Deployment Profile.
- Click the Renew icon and then click Renew to confirm.