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VM-Series Deployment Guide

Amend and Extend a Credit Pool

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Amend and Extend a Credit Pool

With the help of your Palo Alto Networks sales representative, you can amend and extend an existing Software NGFW Credits contract. This allows you to amend your credit pool by increasing the quantity of credits and optionally extend the expiration date of your credit pool; this does not require a new contract. To amend and extend your credit, contact your Palo Alto Networks sales representative.

After your sales representative has amended and optionally extended your credit pool, you will receive an email that details the changes to your credit pool.

After receiving your confirmation email, you can verify the changes to your credit pool by logging in to the Palo Alto Networks Customer Support Portal. An amended and extended credit pool displays the notification shown in the image below and displays the date the change occurred. If your credit pool was amended but not extended, the notification says Amend only.

Renew Your Software NGFW Credits

Deactivate License (Software NGFW Credits)