Incidents: Strata Cloud Manager
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Strata Cloud Manager

Incidents: Strata Cloud Manager

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Incidents: Strata Cloud Manager

Learn how to manage incidents and alerts.
Where Can I Use This?What Do I Need?
  • Prisma Access (Managed by Panorama or Strata Cloud Manager)
  • NGFW, including those funded by Software NGFW Credits
  • Prisma SD-WAN
Each of these licenses include access to Strata Cloud Manager:
The other licenses and prerequisites needed for visibility are:
  • A role that has permission to view the dashboard
→ The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.
Strata Cloud Manager uses the Unified Incident Framework to centralize incident management and provide a more contextual experience. The product-specific alerts and incidents are now located under Incidents. The previous Alerts & Incidents dashboard remains available in read-only mode for reference.
Strata Cloud Manager gives you a common framework for interacting and investigating the incidents and alerts that Palo Alto Networks products and subscriptions detect in your enterprise: To help you maintain the ongoing health of your devices and deployments, and to avoid disruption to your business, explore each of the incidents and alerts pages to:
  • View incidents and alerts across your network, and drill down to investigate.
  • Create and review rules that trigger incident and alert notifications.
You can move between your incidents and alerts and the Log Viewer: Strata Cloud Manager to investigate activity on your network that's triggering or is associated with incidents and alerts.