The Open Health Incidents by Severity widget gives you a view into the all open incidents on your network, broken down by scope (NGFW, Prisma Access, and Prisma SD-WAN), severity, and quantity of incidents.

The widget tracks the percent change in open incidents based on the time period selected.

Click through to the Incidents dashboard for each available scope (IncidentsPrisma Access / NGFWAll Incidents).

The Top Subcategories for Open Health Incidents widget gives you a view into the top subcategories of the open health incidents on your network, organized by scope, subcategory, quantity of incidents, and what is impacted (data centers, sites, devices, etc.).

The widget will display the top five subcategories for a single scope, or the top two subcategories for multiple scopes when available.

Click through to the Incidents dashboard for each available scope (IncidentsPrisma Access / NGFW/Prisma SD-WAN).

The Monitored User Devices and User Device Experience widget gives you a view into the total count of open incidents, the breakdown of good and potentially degraded user experience from individual segments in the service delivery chain from a user device to an application, and the change in open incidents from a selected time range.

Click through to the Application Experience dashboard (InsightsOperationalApplication Experience) for a more detailed breakdown of experience across your network and performance metrics.