: Troubleshoot Commit Failures
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Troubleshoot Commit Failures

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Troubleshoot Commit Failures

If commit or push operation failures occur on Panorama, check for the following conditions: Panorama commit lock not releasing, insufficient log storage quota, Panorama management server having an earlier software version than managed devices, disabled configuration changes from Panorama on the firewall, and pending local configuration changes on the firewall. Review the troubleshooting steps to resolve these commit failures.
If commit or push operation failures occur on Panorama, check for the following conditions. Review the troubleshooting steps to resolve your commit failures.
Symptom
Condition
Resolution
Panorama Commit Issues
Panorama commit lock does not release after a commit success.
Select PanoramaSetupManagement and edit the General Settings to disable Automatically Acquire Commit Lock and Commit.
Panorama commit fails due to the following error:
Configured dailytrsum quota of 27 MB is less than the minimum needed 32 MB.
Select PanoramaSetupManagement and edit the Logging And Reporting settings.
Increase the Quota % value for the Daily Traffic Summary, Daily Threat Summary, Weekly Traffic Summary, and Weekly Threat Summary log storage to a value greater than 35 MB. Alternatively, you can Restore Defaults.
Panorama Push Issues
The Panorama management server has an earlier software version than the Dedicated Log Collectors or firewalls that it manages.
Upgrade the Panorama management server to the same or a higher software version than the managed firewalls, Log Collectors, and WildFire appliances and appliance clusters. For details, see Panorama, Log Collector, Firewall, and WildFire Version Compatibility.
The ability to receive template and device groups configuration changes from Panorama is disabled on the firewall.
Access the firewall web interface, select DeviceSetup, edit the Panorama Settings, and then click Enable Device and Network Template and Enable Panorama Policy and Objects.
Configuration push from Panorama fails due to local configuration changes pending on the firewall.
When you Push to Devices or Commit to Panorama from Panorama, Edit Selections and disable Merge with Device Candidate Config.