First time CASB-X Activation - Multiple Customer Support Portal Account
Table of Contents
First time CASB-X Activation - Multiple Customer Support Portal Account
Learn how to activate your CASB-X application for the first time
if you have multiple Customer Support Portal accounts.
If you have multiple Customer Support Portal accounts, follow these steps for first
time CASB-X activation.
- If you have multiple Customer Support Portal accounts, choose the Customer Support Account number that you want to use.
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Allocate the product to the Recipient of your choice.You can allocate your entire license to one recipient or you can share it with multiple recipients in a tenant hierarchy. What is a tenant?- If you need just one tenant, use or rename the tenant provided. The name provided matches your Customer Support Portal account for convenience.
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(Optional) This step applies if you are a managed security service provider (MSSP), a distributed enterprise customer, or need multiple tenants. After you create the first tenant, you can Allocate to subtenant and use or rename the tenant provided.![]()
A subscription gets allocated on a tenant or a sub-tenant. This step is for choosing a tenant where you want to allocate a license, not for building a complete tenant hierarchy. You can create only a tenant and subtenant here, and you can choose to allocate a license to that subtenant.After activation, you can build out your tenant hierarchy as needed through tenant management. You can create your tenant hierarchy to reflect your existing organizational structure. You can also consider identity and access inheritance when creating the hierarchy, in addition to tenant hierarchy limits.Select Done.Select a Region where you want to deploy your product.The web interface shows if you have Prisma Access and NGFW available in this tenant where you can apply CASB-X.![]()
Agree to the terms and conditions, and Activate.This tenant, and any others created by this Customer Support Portal account, will have the Superuser role.CASB-X activation is now complete for Prisma Access. To apply CASB-X on NGFW, you must go to the Device Association tab to select the devices and apply Next-Generation CASB on them:(Optional) Manage your product from Strata Cloud Manager.(Optional) Manage identity and access.
