: Acquire an External Tenant Through Common Services
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Acquire an External Tenant Through Common Services

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Acquire an External Tenant Through Common Services

Learn how to acquire an external tenant through Common Services.
Where Can I Use This?What Do I Need?
  • Tenant or tenant service group (TSG)
  • Strata Cloud Manager
  • Strata Multitenant Cloud Manager
  • The hub
  • Prisma Access license
  • Superuser or Multitenant Superuser role on the source and target tenants
If you are a Managed Security Service Provider (MSSP) or distributed enterprise and you create a multitenant hierarchy, you might need to acquire and manage tenants that are not part of your current tenant hierarchy. You can do this by acquiring an external tenant.
Any tenant is considered an external tenant if it isn’t within your current tenant hierarchy. You can only acquire a top-most, root-level, parent tenant through an external tenant acquisition. You would acquire an external tenant primarily in the case of corporate acquisitions or mergers or reorgs. A tenant can have only one outstanding acquisition request open at a time. See additional limitations.
  1. Use one of the various ways to access Settings.
  2. Select Tenants.
  3. From the parent tenant where you will manage your newly acquired target tenant, select Acquire New Tenant.
  4. At the prompt, provide the TSG ID and superuser email addresses of the administrators who need to accept the pairing request.
  5. Select Acquire Tenant.
  6. The administrator of the target tenant needs to approve the request.