: First time CASB-X Activation - One Customer Support Portal Account
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First time CASB-X Activation - One Customer Support Portal Account

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First time CASB-X Activation - One Customer Support Portal Account

Learn how to activate your CASB-X application for the first time if you have only one Customer Support Portal account.
If you have only one Customer Support Portal account, follow these steps for first time CASB-X activation.
  1. Because you have only one Customer Support Portal account associated with your username, the Customer Support Account is prepopulated.
  2. Allocate the product to the Recipient of your choice.
    1. The name provided matches your Customer Support Portal account for convenience. You can use the name provided or change it.
  3. Select a Region where you want to deploy your product.
  4. The web interface shows if you have Prisma Access and NGFW available in this tenant where you can apply CASB-X.
  5. Agree to the terms and conditions, and Activate.
    A single default tenant is autocreated behind the scenes, and the product is activated in the tenant.
    This tenant, and any others created by this Customer Support Portal account, will have the Superuser role.
  6. CASB-X activation is now complete for Prisma Access. To apply CASB-X on NGFW, you must go to the Device Association tab to select the devices and apply Next-Generation CASB on them:
  7. (Optional) Manage your product from Strata Cloud Manager.