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Table of Contents

Add a Tenant Through Common Services

Learn about adding a tenant through Common Services.
Where Can I Use This?What Do I Need?
  • Strata Cloud Manager
  • The hub
  • Strata Multitenant Cloud Manager
  • Prisma SASE Multitenant Portal
  • Commercial or FedRAMP deployments
  • IAM role of Superuser, Multitenant Superuser, Multitenant IAM Admin
After you create a tenant, you can allocate a supported product license to it or you can create a child tenant and allocate the license to it. Licenses are allocated per each child tenant that you need to manage.
If you are adding a tenant for the first time, you are automatically directed to Tenants when you follow the license activation flow flow, in which case you can skip to the select a tenant step.
If you are not adding a tenant for the first time or you are otherwise not following the general flow, you can add a tenant from Tenants.
You can create your tenant hierarchy to reflect your existing organizational structure. You can also consider identity and access inheritance when creating the hierarchy, in addition to tenant hierarchy limits.
  1. Use one of the various ways to access Tenants.
    If you have a single tenant environment, you will see Products instead. The steps are basically the same.
  2. Select a tenant to be the parent of the child tenant you want to add.
  3. Select New Tenant.
  4. Specify a Name for the child that is representative of its function and select a Business Vertical.
    The Business Vertical is used for summarizing tenant network traffic information.
  5. Specify a Support Contact, such as an email address or a phone number of a person to contact for support purposes. The maximum character limit for the contact is 255.
    • Select Inherit from parent if the contact person is the same as the parent.
    • Select Use custom if the contact person is different from the parent.
  6. Add Tenant as a child of the current parent tenant in the tenant hierarchy.
  7. (Optional) Specify license and activation details for your product.