You must stop the connection between the agent and the
Cloud Identity Engine before you can remove the agent.
Uninstall the agent from the host server (StartControl PanelPrograms and FeaturesCloud Identity
AgentUninstall).
Log in to the hub and select the Cloud Identity Engine
tenant that contains the agent you want to remove.
Select Agents & Certificates.
Confirm that the agent’s Status is Offline and Remove Agent.
You can only remove an agent that is offline (the connection between
the agent and the Cloud Identity Engine is not active). If the agent
is not offline, the Remove Agent button is
not available.