Browser-Based Real User Monitoring (RUM) uses a browser plugin to provide real-time visibility into
user experience of SaaS applications, other internet-based applications, and traffic
to applications in your own data center. This helps to reveal user experience issues
that synthetic tests may not detect so that you can have a more complete
understanding of user experience across your organization, take any possible
remediation steps, and work to increase user productivity and satisfaction.
RUM Benefits
Broader View of User Experience: Gather metrics from users' actual
interactions with browser applications to help you understand the full user
journey and take the appropriate actions.
Enhanced Troubleshooting: View real-time application availability,
usability, and the performance of underlying dependencies, such as APIs or
microservices, enabling quicker and more accurate troubleshooting.
Faster Remediation: Combine RUM metrics with ADEM
synthetic metrics to detect a wider range of performance degradation issues,
identify root causes, and receive recommended remediation steps.