Autonomous DEM
View Microsoft Teams User Experience Data
Table of Contents
View Microsoft Teams User Experience Data
View details about Microsoft Teams users on the Microsoft Teams User Experience
page.
| Where Can I Use This? | What Do I Need? |
|---|---|
|
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The Microsoft Teams User Experience page offers an overview and
details about Microsoft Teams users, including the total number of minutes that users
spent in Microsoft Teams meetings, the total number of meetings, and the total and
percentage of teams with poor performance.
Go to . From the Users | Devices table, select any
username to open the details page. Select Experience to view
information about that user's experience.
Data Sources
View details about each mobile user's Devices, such as the
device's name, model, device hostname, and number of monitored applications. The
score represents the overall performance metric for the monitored user and
applications for this device across the service delivery path. The color (green,
gold, or red) indicates the overall status of this device during the selected time
range.
Under Applications, select MS Teams
(Predefined), and under Targets, select
teams.microsoft.com.
Overall Microsoft Teams Performance Impact
Select Microsoft Teams Performance Analysis to see
Overall Microsoft Teams Performance Impact, such as the
Total Elapsed Time spent in meetings, the Total Number of
Meetings by meetings that had issues and meetings that did not, and the total number
of meetings by specific area—Audio,
Video, and Screen Sharing—with
poor performance.
Microsoft Teams Poor Performance Root Causes
The Microsoft Teams Poor Performance Root Causes table details
the service delivery segment in which performance issues occurred, the root cause,
the number and percentage of meetings with poor performance, and possible
remediation. You can find suggested remedies in the
Remediation column.
Microsoft Teams Application Experience
Microsoft Teams Application Experience shows a calendar view
of all meetings a user attended based on the selected time range filter. Select a
meeting to show its performance metrics on the Microsoft Teams
Integration tab.
- Performance Impact—This meeting's Audio, Video, and Screen Sharing status.
- Meeting date, meeting ID, participant count, start time, end time, and total duration.
- Issue List—Shows issues that occurred during this meeting.
- Network latency, jitter, percentage of packet loss, and bandwidth consumed during the meeting.
