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    Manage Enterprise DLP Incidents
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    Enterprise DLP

    Manage Enterprise DLP Incidents

    Table of Contents

    Manage
    Enterprise DLP
     Incidents

    Assign and manage
    Enterprise Data Loss Prevention (E-DLP)
     incidents escalations.
    Where Can I Use This?
    What Do I Need?
    • NGFW (Managed by Panorama or Strata Cloud Manager)
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • Enterprise Data Loss Prevention (E-DLP)
       license
      Review the Supported Platforms for details on the required license for each enforcement point.
    Or any of the following licenses that include the
    Enterprise DLP
     license
    • Prisma Access
       CASB license
    • Next-Generation CASB for Prisma Access and NGFW (CASB-X)
       license
    • Data Security
       license
    Manage your
    Enterprise Data Loss Prevention (E-DLP)
     incidents to investigate and resolve incidents when traffic matches your
    Enterprise DLP
     data profiles.

    Strata Cloud Manager

    Assign and manage
    Enterprise Data Loss Prevention (E-DLP)
     Incidents escalations on
    Strata Cloud Manager
    .
    1. Log in to
      Strata Cloud Manager
      .
    2. Select
      Manage
      Configuration
      Data Loss Prevention
      DLP Incidents
      .
    3. View your
      Enterprise DLP
       incidents.
    4. (
      Optional
      )
      Add New Filter
       to filter the
      Enterprise DLP
       incidents.
    5. Select one or more Incidents and
      Assign To
       a team member.
      You can search and assign an incident to an existing user or type a new name to
      Create User
      . If you create a new user, the user must have access to the DLP app on the hub.
    6. Change Resolution
       as your team works to resolve the incident that triggered
      Enterprise DLP
       enforcement.
      You can select one of the predefined incident resolution statues or type a new resolution status to
      Create Tag
      .
    7. For additional auditing and clarity for your team members, you can
      Edit Notes
       to provide further details.
      Save
       after you finish providing the additional information in your notes. The existing note is overwritten if you save a new note.
      Delete
       the note if no longer needed.

    DLP App

    Assign and manage
    Enterprise Data Loss Prevention (E-DLP)
     incidents escalations on the DLP app on the hub.
    1. Log in to the DLP app on the hub.
      If you don’t already have access to the DLP app on the hub, see the hub Getting Started Guide. Only Superusers can access the hub.
    2. View your
      Enterprise DLP
       incidents.
    3. (
      Optional
      )
      Add New Filter
       to filter the
      Enterprise DLP
       incidents.
    4. Select one or more Incidents and
      Assign To
       a team member.
      You can search and assign an incident to an existing user or type a new name to
      Create User
      . If you create a new user, the user must have access to the DLP app on the hub.
    5. Change Resolution
       as your team works to resolve the incident that triggered
      Enterprise DLP
       enforcement.
      You can select one of the predefined incident resolution statues or type a new resolution status to
      Create Tag
      .
    6. For additional auditing and clarity for your team members, you can
      Edit Notes
       to provide further details.
      Save
       after you finish providing the additional information in your notes. The existing note is overwritten if you save a new note.
      Delete
       the note if no longer needed.

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