Prisma Access manages the GlobalProtect app
version for Windows and macOS users in your organization. While
Prisma Access hosts several GlobalProtect app versions, only one
of the hosted versions is active. When mobile users log in to the
Prisma Access portal, the active version is the one they download and
use on their Windows and macOS devices.
If
your currently-active version is end-of-life, Prisma Access notifies
you and requests that you activate a supported version.
You
can select different GlobalProtect versions in a
multitenant deployment.
The GlobalProtect app version settings you apply are per tenant
and not global; you control the app version on a per-tenant basis.
You
can replace the current active version with another hosted version
from the Service Setup page by completing the following steps.