Transfer or Update Panorama Managed Prisma Access Licenses
If you need to transfer your Panorama Managed
Prisma Access license from one Panorama appliance to another, or
if you have an evaluation Prisma Access license and you purchase a
production license, use one of the following supported upgrade paths
to transfer or upgrade your license.
When you renew your license, you must also perform these steps to retrieve the
new license key. Panorama does not retrieve the licenses after a renewal.
The license update procedure
you use for Panorama Managed Prisma Access depends on the type of
Prisma Access license you have. If you are upgrading from an evaluation
to a paid Prisma Access license, the update path differs depending
on the type of license your Panorama appliance has.
If you are upgrading from an evaluation Prisma Access license
to a production Prisma Access license, use one of the following
workflows to transfer the license:
If your Panorama
is a production appliance with active, paid licenses, use the workflow
in Reset Your Panorama Managed Prisma Access License to update
your licenses to the production service. We recommend using this
update path because you do not have to migrate your existing configuration.
Before you
upgrade from an evaluation to a paid (production) license, be aware
of the following guidelines and requirements:
Do not
proceed with the workflow until the order process is complete, the
order has been fulfilled, and the support portal is showing the
newly purchased cloud service licenses.
An evaluation license has the same capabilities as the Prisma
Access Local Enterprise edition, including supporting a maximum
of 5 locations and 2 service connections, and includes all the supported
add-ons. After you purchase your Prisma Access production license,
you must determine what is supported with your Prisma
Access production license and deactivate the unsupported
capabilities before you update your license from evaluation to production.
The number of locations and service connections for your
production license depends on the license type; check your license
details to see the maximum number of locations and service connections
that are supported.
The following table
shows the supported license update methods based on the type of
Panorama appliance used with the evaluation.