Prisma Access Licensing
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Prisma Access Licensing

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Prisma Access Licensing

Learn about Prisma Access licenses.
Prisma Access offers a licensing model that allows you to implement and use the capabilities of Prisma Access aligned to your business needs in a way that delivers the fastest return on investment. Whether your applications are migrating to the cloud, your users are working from anywhere, or if you are looking to gain operational efficiencies, Prisma Access offers the relevant type of license for your deployment.
You can choose from the following license editions:
  • Business
  • Business Premium
  • Zero Trust Network Access (ZTNA) Secure Internet Gateway (SIG)
  • Enterprise
Your Prisma Access license edition determines the security capabilities that are available to you. If you use any capability in security rules or profiles that is unsupported based on your license type, Prisma Access removes those configurations and those capabilities are not enforced in your Prisma Access tenants until you update Prisma Access with a license edition that supports those capabilities. To find the capabilities included with your license, refer to the Prisma Access Licensing Guide.
All license editions are available for Local and Worldwide Prisma Access locations. When you purchase a license with Worldwide locations, you can deploy Prisma Access in all Prisma Access locations. When you purchase a license with Local locations, you can select up to five Prisma Access locations.
Prisma Access uses units in licenses, and uses the following definitions for a unit:
  • For mobile user deployments, a unit is defined as one mobile user.
  • For remote network and Clean Pipe deployments, a unit is defined as 1 Mbps of bandwidth.
When a Prisma Access license expires, you can still use the service and collect logs for 15 days after license expiration. You cannot make changes to configuration. Prisma Access shuts down its instances 15 days after license expiration and completely deletes the instances and tenants 30 days after license expiration.

License Enforcement for Prisma Access Mobile User Deployments

Learn how mobile user (GlobalProtect) licenses are counted in Prisma Access.
Prisma Access uses these enforcement policies for mobile user licenses:
  • Though there is no strict policing of the mobile user count, the service does track the number of unique users over the last 90 days to ensure that you have purchased the proper license tier for your user base, and stricter policing of user count may be enforced if continued overages occur.
  • In addition, if you use Prisma Access for users—GlobalProtect, the GlobalProtect app is required on each supported endpoint. The GlobalProtect app is not required for Mobile Users—Explicit Proxy deployments.

Explicit Proxy Licensing Guidelines

Learn about Explicit Proxy licensing guidelines.
Use the following information when you license and assign mobile user units to your Explicit Proxy deployment:
  • Prisma Access Explicit Proxy requires that you have a Prisma Access license for Mobile Users.
  • You can use mobile user units for either Prisma Access Explicit Proxy or Prisma Access GlobalProtect deployments.
    • If your deployment is Explicit Proxy only, then allocate all the mobile user units to Explicit Proxy. Similarly, if your deployment is completely GlobalProtect, then allocate all the mobile user units to GlobalProtect. You must allocate a minimum of 200 units per deployment type.
    • If your deployment requires some users to connect using Explicit Proxy and others using GlobalProtect; then split and allocate the mobile user units between Explicit Proxy and GlobalProtect. You can switch the number of units allocated for Explicit Proxy and GlobalProtect at any time, giving you the flexibility to transition from Explicit Proxy to GlobalProtect any time.
    • If you want to use both GlobalProtect and Explicit Proxy for the same user, you must allocate one unit each for Explicit Proxy and GlobalProtect.

Other Required Prisma Access Licenses

See the other licenses that are required for Prisma Access.
In addition to the Prisma Access licenses, in order to run the service you must also have the following licensed components:
  • Panorama—You deploy and manage Prisma Access using the Cloud Services plugin for Panorama. In order to use this plugin, you must have Panorama with a valid support license. See the Palo Alto Networks Compatibility Matrix for the Panorama versions that are supported with the Cloud Services plugin. When you license the Prisma Access components, you must tie the auth code to a licensed Panorama serial number.
  • Strata Logging Service—The Prisma Access infrastructure forwards all logs to Strata Logging Service. You can view the Prisma Access logs, ACC, and reports directly from Panorama for an aggregated view into your remote network and mobile user traffic. To enable logging for Prisma Access, you must purchase a Strata Logging Service license.

Prisma Access Add-On Licenses

Learn about the add-on licenses that are provided by Prisma Access.
You can add the following capabilities to use with Prisma Access as an add-on license: