The Current Mobile Users tab in the SASE Health dashboard shows you an overview of the breakdown of Mobile User experience across all locations. The number in the circles correspond to the number of Mobile Users who are currently connected to Prisma Access using GlobalProtect. A dot represents a single Mobile User. A green circle or dot indicates Good user experience score. Likewise, a red one indicates a degraded experience score. Degraded experience scores comprise of Fair and Poor scores combined. The line chart to the right of Current Mobile Users shows you a trend of the average experience scores for all Mobile Users during the selected Time Range.

Click the number (representing the potentially degraded-experience user count) next to the Potential Degraded Experience or Incidents to see the details of the degraded user experience in a pane that opens on the left.