Strata Cloud Manager
Incidents and Alerts: Prisma SD-WAN
Table of Contents
Expand All
|
Collapse All
Strata Cloud Manager Docs
-
- Strata Copilot
- Command Center: Strata Cloud Manager
-
- Dashboard: Build a Custom Dashboard
- Dashboard: Executive Summary
-
- WildFire Dashboard: Filters
- WildFire Dashboard: Total Samples Submitted
- WildFire Dashboard: Analysis Insights
- WildFire Dashboard: Session Trends For Samples Submitted
- WildFire Dashboard: Verdict Distribution
- WildFire Dashboard: Top Applications Delivering Malicious Samples
- WildFire Dashboard: Top Users Impacted By Malicious Samples
- WildFire Dashboard: Top Malware Regions
- WildFire Dashboard: Top Firewalls
- Dashboard: DNS Security
- Dashboard: AI Runtime Security
- Dashboard: IoT Security
- Dashboard: Prisma Access
-
- Application Experience Dashboard: Mobile User Experience Card
- Application Experience Dashboard: Remote Site Experience Card
- Application Experience Dashboard: Experience Score Trends
- Application Experience Dashboard: Experience Score Across the Network
- Application Experience Dashboard: Global Distribution of Application Experience Scores
- Application Experience Dashboard: Experience Score for Top Monitored Sites
- Application Experience Dashboard: Experience Score for Top Monitored Apps
- Application Experience Dashboard: Application Performance Metrics
- Application Experience Dashboard: Network Performance Metrics
- Dashboard: Best Practices
- Dashboard: Compliance Summary
-
- Prisma SD-WAN Dashboard: Device to Controller Connectivity
- Prisma SD-WAN Dashboard: Applications
- Prisma SD-WAN Dashboard: Top Alerts by Priority
- Prisma SD-WAN Dashboard: Overall Link Quality
- Prisma SD-WAN Dashboard: Bandwidth Utilization
- Prisma SD-WAN Dashboard: Transaction Stats
- Prisma SD-WAN Dashboard: Predictive Analytics
- Dashboard: PAN-OS CVEs
- Dashboard: CDSS Adoption
- Dashboard: Feature Adoption
- Dashboard: On Demand BPA
- Manage: IoT Policy Recommendation
- Manage: Enterprise DLP
- Manage: SaaS Security
- Manage: Prisma Access Browser
- Reports: Strata Cloud Manager
-
-
- Strata Cloud Manager Release Information
-
- New Features in February 2025
- New Features in January 2025
- New Features in December 2024
- New Features in November 2024
- New Features in October 2024
- New Features in September 2024
- New Features in August 2024
- New Features in July 2024
- New Features in June 2024
- New Features in May 2024
- New Features in April 2024
- New Features in March 2024
- New Features in February 2024
- New Features in January 2024
- New Features in November 2023
- New Features in October 2023
- New Features in September 2023
- Known Issues
- Addressed Issues
- Getting Help
Incidents and Alerts: Prisma SD-WAN
View incidents and alerts in Prisma SD-WAN.
Where Can I Use This? | What Do I Need? |
---|---|
|
→ The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are
using.
|
Prisma SD-WAN generates incidents and alerts when the system reaches
system-defined or customer-defined thresholds or there is a fault in the system. Use
these incidents and alerts to troubleshoot the system.
Select Incidents and AlertsPrisma SD-WAN to view incidents and alerts in Strata Cloud Manager.
Use the following tabs to navigate through incidents and alerts in Prisma
SD-WAN.
- Overview
- Incidents
- Alerts
- Settings
Overview
View incidents and alerts and their categories in Prisma SD-WAN. The
Overview tab is your default view.
View the top incidents and alerts which display the following information.
Type of Incident |
Displays the category of the incident.
|
Description |
Displays the description of the incident.
|
Severity |
Displays the severity of the incident.
|
Priority |
Displays the priority of the incident.
|
Correlated Alerts |
Displays the number of incidents aggregated in this
incident.
|
Status |
Displays the status of the incident.
|
Created | Displays when the incident was raised by the system. |
Last Updated | Displays when the incident was last updated by the system. |
An incident is an indication of a fault in the system. Incidents are raised and
cleared and vary in severity:
- Critical—Whole or part of a network is down and requires immediate action.
- Warning—Impacts the network and needs immediate attention.
- Informational—Network is degraded and needs attention soon.
An alert may or may not be an indication of a fault in the network. An alert is
raised when the system reaches system-defined or customer-defined thresholds.
Use the Settings tab to create incident policies to manage event code
suppression based on the specified classifications and action attributes configured. You
can use incident policy rules to suppress or escalate incidents that arise during a
scheduled time period. In addition, you can also change the default priority of system
generated incidents to a priority level that is more aligned with your business
requirements.