Endpoint Agent Management
This tab allows you to view the details for your endpoints.
Where Can I Use This? | What Do I Need? |
- Prisma Access (Managed by Strata Cloud Manager)
| Either one of these licenses:Prisma Access license - ADEM Observability license or AI-Powered ADEM license
|
Use this tab to get details about all of your registered ADEM users, such as whether the
user is online (the user device is sending keep-alive messages to the ADEM service) or
offline (the ADEM service has not received a keep-alive message from the user device in
the last ten minutes), when the user device was last seen, the username, device type,
and hostname of the ADEM user, and what ADEM agent version they are running.
Each row in the table in this tab represents a unique user in a separate row. Every
user/device combination is considered as a unique user. For example, if 2 users are
logged in to 3 devices each, the number of unique users will be 6. Hence, a user name
could be duplicated across multiple rows depending on the number of devices they are
logged in to.
In the title of the table in this widget, the number of Total Endpoint
Agents denotes the total number of devices monitored. The number of
Users is the total users regardless of the number of devices
they are logged into. This is because the license consumption is based on the total
number of users regardless of how many devices each user is logged into.
Use the check boxes to the left of the Last logged in User to make
bulk configuration by selecting the row for the endpoints. Deleting an entry by
selecting it from the Endpoint Agent Management table will release the license
entry.
Column Name | Description |
Last Logged in User | A device can have multiple users logging into it. This column lists
the user ID of the most recent user who has logged into GlobalProtect
using this device. |
Device | The OS that is running on this device. |
Hostname | The host name of the device. |
Last Seen | The the last message sent from the device to the DEM server. |
First Seen | The the first message received from this device by the DEM
server. |
User Status | Connection status of the current user. |
Monitoring State | Whether app tests are running on the device. |
Endpoint Agent Version | The version of the ADEM agent installed on the device. |