Improved Connectivity Experience for the GlobalProtect App
for Android and iOS
Software Support: Starting with GlobalProtect™
app 6.0
OS Support: Android and iOS
The GlobalProtect app 6.0 for Android and iOS endpoints is now
enhanced to provide an improved connectivity experience. The GlobalProtect
app can now provide informative connectivity error messages while
the end user is connecting to the gateway. For example, consider
the following scenarios:
The internet becomes unreachable before the GlobalProtect connection
is established.
The end user’s password expires.
The endpoint or feature requires a GlobalProtect subscription license.
The maximum number of concurrent gateway users has been reached to
access the gateway at the same time.
With the Always On connect method, the
connection initiates automatically. The home screen displays CONNECTED state.
If end users try to tap the Connect icon,
the home screen also now displays a disconnect message to prevent
end users from disconnecting.