MDM Integration Overview
The MDM integration service retrieves host information for mobile devices from
Workspace ONE and merges it with GlobalProtect HIP information to apply security
policies.
The MDM integration service included with the Windows-based User-ID agent performs a full HIP
query to the Workspace ONE MDM server to retrieve the complete host information for a
mobile device. GlobalProtect apps on the mobile devices also send HIP information to the
gateway, which merges HIP information from the GlobalProtect apps and the MDM
integration service. When a mobile device running the GlobalProtect app is connected to
a GlobalProtect gateway, GlobalProtect can apply security policies with host information
profiles.
You can configure the MDM integration service to fetch Workspace ONE device information at
regular intervals and push this information to the GlobalProtect gateways. In addition,
the service can monitor Workspace ONE event notifications and fetch updated device
information when Workspace ONE events (such as compliance changes) occur.
