Collaborators

• Internal vs. External Users—Data Security uses the domain name in the email address associated with the user’s cloud app account to determine whether the user is internal to your organization or not. You must Define Your Internal Domains before you begin scanning your application data so Data Security can properly identify assets shared with users who are external to your organization.
• Trusted vs. Untrusted Users—Using Data Security, you can configure a policy rule to create an incident if an external user has access to an asset. In some cases, sharing with external users—even though they are not part of your organization—does not pose a threat. For example, they might be partners or other trusted third-parties who you can mark as Trusted. Or, if you have entire domains that belong to trusted partners or user groups, you can mark those domains as Trusted so those users with email addresses from that domain are trusted users.
  When you Assess Incidents on Data Security, you can update the domain trust settings in SettingsManage External Collaborators and mark the domain as either trusted or untrusted.
  Alternatively, when you View Asset Details you can explicitly designate an external collaborator as Trusted to exclude from incident discovery or Untrusted to ensure both new and modified assets shared create incidents. Changing trust settings for a user or a domain changes the underlying global policy Data Security uses when scanning assets. Trust settings enable more granular policy control while still allowing you to distinguish between internal and external sharing.