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SaaS Security Administrator's Guide

Supported SaaS Applications on Data Security

Table of Contents

Supported SaaS Applications on Data Security

Data Security provides a consistent security policy for your applications to detect data exfiltration and malware propagation.

SaaS applications are cloud apps owned and managed by an application service provider, but you retain full control of the data, including who can create, access, share, and transfer information stored in the hosted application. Although most SaaS applications allow you to configure rules about sharing and exposing data, rules vary from application to application, which makes it challenging to ensure consistent security policy across all applications, assets, and users.

Data Security provides centralized policy and enforcement for your applications so you can protect your corporate data at all times. The service scans content to detect data exfiltration and malware propagation, monitors user activity, and provides activity-based alerting to notify you of malicious or risky behavior. This visibility allows you to assess incidents, quarantine users and data, and remediate any violations to protect against threats caused by malware, inadvertent sharing, excessive permissions, and data exposure.

The events you see for SaaS Security (either on the classic SaaS Security Console or on the new Cloud Management Console) are of two types—legacy and new. All legacy connectors present each and every event independent of DLP match criteria. However, new connectors present only those events that meet the DLP match criteria. Check your connector type in the following table to know how events are presented.

Cloud Application	Version Support	Description & Scan and Remediation Support
Amazon S3 (Legacy)	N/A	On the Simple Storage Service (S3), Data Security scans files in S3 buckets. Begin Scanning an Amazon S3 App Supported Content, Remediation and Monitoring
Bitbucket (New)	Free Standard Premium	Bitbucket Cloud is a Git repository management solution. Begin Scanning a Bitbucket App Supported Content, Remediation and Monitoring
Box (Legacy)	Business Business Plus Enterprise	Box is a cloud-based file sharing and collaboration application. Begin Scanning a Box App Supported Content, Remediation and Monitoring
ChatGPT	Enterprise	ChatGPT is a chatbot and virtual assistant application. Begin Scanning ChatGPT Enterprise App
Cisco Webex Teams (Legacy)	Starter Plus Business Enterprise	Webex Teams is a cloud-based teamwork application that supports file sharing and secure messaging. If you're using the Standard service plan for Cisco Webex Teams, consider upgrading to the Pro Pack service plan before you add the app to Data Security. The Pro Pack plan provides visibility into events such as messages and files posted on the app, and users added to spaces, occurring more than 90 days ago. Begin Scanning a Cisco Webex Teams App Supported Content, Remediation and Monitoring
Confluence (Legacy)	Confluence Cloud	Confluence is a centralized platform for knowledge sharing, document management, and project planning. Begin Scanning a Confluence App Supported Content, Remediation and Monitoring
Confluence Data Center (New)	7.8 to 7.20 8.0	Confluence Data Center is a centralized platform for knowledge sharing, document management, and project planning. Begin Scanning a Confluence Data Center App Supported Content, Remediation and Monitoring
Dropbox (Legacy)	Business Standard Advanced Enterprise	Dropbox is a personal cloud storage service used for file sharing and collaboration. Begin Scanning a Dropbox App Supported Content, Remediation and Monitoring
GitHub (New)	Pro	GitHub is a collaborative web-based service that helps teams with source control management. Begin Scanning a GitHub App Supported Content, Remediation and Monitoring
Gmail (Legacy)	Business Enterprise	Gmail is a web-based email service. In addition to scanning content for this cloud app, Data Security enables you to identify if users have configured email forwarding rules in their Inbox. Begin Scanning a Gmail App Supported Content, Remediation and Monitoring
Google Drive (Legacy)	Business Enterprise	Google Drive is a cloud storage and file backup application. Both My Drive and Shared Drives are supported. Begin Scanning a Google Drive App Supported Content, Remediation and Monitoring
Jira (New)	Free Standard Premium Enterprise	Jira is a suite of agile work management solutions that enable team collaboration. Begin Scanning a Jira App Supported Content, Remediation and Monitoring
Jira Data Center (New)	Free Standard Premium Enterprise	Jira Data Center is a suite of agile work management solutions that enable team collaboration. Begin Scanning a Jira Data Center App Supported Content, Remediation and Monitoring
Microsoft Exchange (Legacy)	Home and Firstline Workforce are not supported	Microsoft Exchange is a web-based email service. In addition to scanning content for this cloud app, Data Security enables you to identify users who have configured email retention policies other than those policies configured by the corporate administrator, and if users have configured email forwarding rules in their Inbox. Begin Scanning a Microsoft Exchange App Supported Content, Remediation and Monitoring
Microsoft Teams (New)	Microsoft 365 Business Standard	On Microsoft Teams, you can scan channel messages and direct chats. Attachments are supported using Office 365. Begin Scanning a Microsoft Teams App Supported Content, Remediation and Monitoring Due to new Microsoft licensing requirements, Microsoft Teams connector will work only for customers running the E5 licenses.
Office 365 (Legacy)	Home and Firstline Workforce are not supported	Office 365 support includes all versions of OneDrive and SharePoint. Begin Scanning Microsoft Office 365 Apps Supported Content, Remediation and Monitoring Data Security will scan files uploaded by external collaborators only if those external collaborators are added to the Azure Active Directory as External.
Salesforce (Legacy)	Standard Premier Sandbox	Salesforce is a customer relationship management (CRM) service. Data Security scans both structured and unstructured content. Begin Scanning a Salesforce App Supported Content, Remediation and Monitoring
ServiceNow (Legacy)	N/A	ServiceNow is cloud-based tool to help businesses create digital workflows to manage operations. Begin Scanning a ServiceNow App Supported Content, Remediation and Monitoring
ShareFile (Legacy)	Team Business Virtual Data Room	ShareFile is a file synchronization and storage service. Begin Scanning a ShareFile App Supported Content, Remediation and Monitoring
Slack Enterprise	Slack Enterprise (new)	Slack is a cloud-based team collaboration tool. Begin Scanning a Slack Enterprise App Supported Content, Remediation and Monitoring In addition to the Grid license, Data Security also supports the Select license for Slack Enterprise.
Slack Pro and Business	Pro and Business (new)	Slack is a cloud-based team collaboration tool. Begin Scanning a Slack for Pro and Business App Supported Content, Remediation and Monitoring In addition to the Grid license, Data Security also supports the Select license for Slack Enterprise V2.
Workday	N/A	Workday is a provider of enterprise cloud applications for finance and human resources, helping customers adapt and thrive in a changing world. Begin Scanning a Workday App Supported Content, Remediation and Monitoring
Zendesk (New)	Free Team Professional Enterprise	Zendesk Support (aka Zendesk Suite) is an integrated help center and community forum with the ability to interact with customers using messaging, live chat, social, email, and voice. Begin Scanning a Zendesk App Supported Content, Remediation and Monitoring
Zoom (New)	Business Enterprise	Zoom is a cloud-based team collaboration tool. Begin Scanning a Zoom App Supported Content, Remediation and Monitoring

Support on Data Security

Supported Content, Remediation and Monitoring