: Supported SaaS Applications on Data Security
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Supported SaaS Applications on Data Security

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Supported SaaS Applications on Data Security

Data Security provides a consistent security policy for your applications to detect data exfiltration and malware propagation.
SaaS applications are cloud apps owned and managed by an application service provider, but you retain full control of the data, including who can create, access, share, and transfer information stored in the hosted application. Although most SaaS applications allow you to configure rules about sharing and exposing data, rules vary from application to application, which makes it challenging to ensure consistent security policy across all applications, assets, and users.
Data Security provides centralized policy and enforcement for your applications so you can protect your corporate data at all times. The service scans content to detect data exfiltration and malware propagation, monitors user activity, and provides activity-based alerting to notify you of malicious or risky behavior. This visibility allows you to assess incidents, quarantine users and data, and remediate any violations to protect against threats caused by malware, inadvertent sharing, excessive permissions, and data exposure.
The events you see for SaaS Security (either on the classic SaaS Security Console or on the new Cloud Management Console) are of two types—legacy and new. All legacy connectors present each and every event independent of DLP match criteria. However, new connectors present only those events that meet the DLP match criteria. Check your connector type in the following table to know how events are presented.
Cloud Application
Version Support
Description &
Scan and Remediation Support
Amazon S3
(Legacy)
N/A
On the Simple Storage Service (S3), Data Security scans files in S3 buckets.
Bitbucket
(New)
Free
Standard
Premium
Bitbucket Cloud is a Git repository management solution.
Box
(Legacy)
Business
Business Plus
Enterprise
Box is a cloud-based file sharing and collaboration application.
ChatGPT
Enterprise
ChatGPT is a chatbot and virtual assistant application.
Cisco Webex Teams
(Legacy)
Starter
Plus
Business
Enterprise
Webex Teams is a cloud-based teamwork application that supports file sharing and secure messaging.
If you're using the Standard service plan for Cisco Webex Teams, consider upgrading to the Pro Pack service plan before you add the app to Data Security. The Pro Pack plan provides visibility into events such as messages and files posted on the app, and users added to spaces, occurring more than 90 days ago.
Confluence
(Legacy)
Confluence Cloud
Confluence is a centralized platform for knowledge sharing, document management, and project planning.
Confluence Data Center
(New)
7.8 to 7.20
8.0
Confluence Data Center is a centralized platform for knowledge sharing, document management, and project planning.
Dropbox
(Legacy)
Business Standard
Advanced
Enterprise
Dropbox is a personal cloud storage service used for file sharing and collaboration.
GitHub
(New)
Pro
GitHub is a collaborative web-based service that helps teams with source control management.
Gmail
(Legacy)
Business
Enterprise
Gmail is a web-based email service. In addition to scanning content for this cloud app, Data Security enables you to identify if users have configured email forwarding rules in their Inbox.
Google Drive
(Legacy)
Business
Enterprise
Google Drive is a cloud storage and file backup application. Both My Drive and Shared Drives are supported.
Jira
(New)
Free
Standard
Premium
Enterprise
Jira is a suite of agile work management solutions that enable team collaboration.
Jira Data Center
(New)
Free
Standard
Premium
Enterprise
Jira Data Center is a suite of agile work management solutions that enable team collaboration.
Microsoft Exchange
(Legacy)
Home and Firstline Workforce are not supported
Microsoft Exchange is a web-based email service. In addition to scanning content for this cloud app, Data Security enables you to identify users who have configured email retention policies other than those policies configured by the corporate administrator, and if users have configured email forwarding rules in their Inbox.
Microsoft Teams
(New)
Microsoft 365 Business Standard
On Microsoft Teams, you can scan channel messages and direct chats. Attachments are supported using Office 365.
Due to new Microsoft licensing requirements, Microsoft Teams connector will work only for customers running the E5 licenses.
Office 365
(Legacy)
Home and Firstline Workforce are not supported
Office 365 support includes all versions of OneDrive and SharePoint.
Data Security will scan files uploaded by external collaborators only if those external collaborators are added to the Azure Active Directory as External.
Salesforce
(Legacy)
Standard
Premier
Sandbox
Salesforce is a customer relationship management (CRM) service. Data Security scans both structured and unstructured content.
ServiceNow
(Legacy)
N/A
ServiceNow is cloud-based tool to help businesses create digital workflows to manage operations.
ShareFile
(Legacy)
Team
Business
Virtual Data Room
ShareFile is a file synchronization and storage service.
Slack Enterprise
Slack Enterprise (new)
Slack is a cloud-based team collaboration tool.
In addition to the Grid license, Data Security also supports the Select license for Slack Enterprise.
Slack Pro and Business
Pro and Business (new)
Slack is a cloud-based team collaboration tool.
In addition to the Grid license, Data Security also supports the Select license for Slack Enterprise V2.
Workday
N/A
Workday is a provider of enterprise cloud applications for finance and human resources, helping customers adapt and thrive in a changing world.
Zendesk
(New)
Free
Team
Professional
Enterprise
Zendesk Support (aka Zendesk Suite) is an integrated help center and community forum with the ability to interact with customers using messaging, live chat, social, email, and voice.
Zoom
(New)
Business
Enterprise
Zoom is a cloud-based team collaboration tool.