SaaS Security Administrator's Guide
    : Configure SSPM to Create Tickets in an Issue Tracking System
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    6. Configure SSPM to Create Tickets in an Issue Tracking System
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    SaaS Security Administrator's Guide

    Configure SSPM to Create Tickets in an Issue Tracking System

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    Configure SSPM to Create Tickets in an Issue Tracking System

    To create an view tickets in an issue tracking system, you must fist link SSPM to the Jira or ServiceNow issue tracking system.
    If you are using the Jira or ServiceNow issue tracking system to manage your team's tasks, you can configure SSPM to create tickets directly from SSPM. To configure SSPM for ticket creation, you link SSPM to a Jira or ServiceNow instance. Be aware that SSPM does not automatically create tickets. Instead, you must explicitly create a ticket from within SSPM.

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