Focus

SaaS Security Administrator's Guide

Create and View Tickets for Rule Violations

Table of Contents

Create and View Tickets for Rule Violations

If you are using Jira to manage your team's tasks, you can create tickets in Jira directly from SSPM.

If you are using the Jira or ServiceNow issue tracking system to manage your team's tasks, you can create tickets in the issue tracking system directly from SSPM. When you are viewing a rule violation in SSPM, you can create a ticket for a team member to investigate and resolve the misconfiguration. To create tickets in Jira, you must first link SSPM to a Jira instance. To create tickets in ServiceNow, you must first link SSPM to a ServiceNow instance.

Create a Ticket for a Rule Violation
View a Ticket Associated With a Rule Violation
Unlink a Ticket Associated With a Rule Violation

Remediate Identity Security Risks

Create a Ticket for a Rule Violation