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SaaS Security Administrator's Guide

Configure the Email Alias and Logo for Sending Notifications

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Configure the Email Alias and Logo for Sending Notifications

Customize the email alias and logo on Data Security for policy violation notifications.

Data Security is configured with an SMTP service enabling you to send email notifications when a policy violation occurs. When you email a user, the default display name is Data Security and the sender email address is no_reply@paloaltonetworks.com. Although asset owners can reply to this default sender email address, no_reply discourages them. Best practice is to change this default and others to personalize your communications. Use the logo feature to legitimize the email sender so asset owners don't mistake your email as spam.

Because General Settings applies to all the cloud apps on Data Security, you must be an administrator with a Super Admin role or an Admin role with access to all apps to modify this setting.

To configure email alias, select SettingsWorkflow SettingsEmail Configuration/Email Logo.
- Sender Name—Name of the sender of the email message. Best practice is to use a name with imperative, such as Security Administrator or Compliance Auditor.
- Reply-to-Email—Address to use for communications. Best practice is to use a distribution list or an alias with a group of administrators or compliance auditors. Optionally, you can choose an alias that automatically triggers a helpdesk ticket upon reply.
Upload an Email Logo: SettingsWorkflow SettingsEmail Configuration. Browse to select the image, then Save.

Enable Data Masking

Secure Sanctioned SaaS Apps on Data Security