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SaaS Security Administrator's Guide

Unlink a Ticket Associated With a Rule Violation

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Unlink a Ticket Associated With a Rule Violation

When you no longer need to track a ticket that was associated with a rule violation, you can unlink the ticket from the violation.

When you no longer need to track a ticket that was associated with a rule violation, you can unlink the ticket from the rule violation. For example, you might want to unlink the ticket after the rule violation is resolved and the ticket is closed. After a ticket is unlinked, you can no longer open the issue tracking system from SSPM to view the ticket. However, unlinking a ticket does not delete the ticket from the issue tracking system.

Navigate to SaaS Security Posture Management.
Navigate to a rule violation.
Ticketing.
Unlink Ticket.

A confirmation dialog is displayed.
In the confirmation dialog, Unlink the ticket.

View a Ticket Associated With a Rule Violation

Change App Owner to an Onboarded Application