Static IP Address Allocation for Mobile Users—GlobalProtect Deployments
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Static IP Address Allocation for Mobile Users—GlobalProtect Deployments

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Static IP Address Allocation for Mobile Users—GlobalProtect Deployments

Learn about the benefits of using a static IP address for mobile users in a Mobile Users—GlobalProtect deployment.
Where Can I Use This?
What Do I Need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access
    5.1 Innovation
  • Minimum GlobalProtect version of 6.1.4
To enable this functionality, reach out to your Palo Alto Networks account representative or partner.
Some legacy networks use IP address-based authorization to restrict users’ access to internal or external resources. A
Prisma Access
Mobile Users—GlobalProtect deployment assigns users an IP address from the mobile users IP address pool you assign during onboarding, and this user-to-IP address mapping can change in subsequent logins. To retain user-to-IP address mapping,
Prisma Access
allows you to assign static IP addresses to users.
You can also allocate IP addresses based on the theater as well as users.
  • Static IP Address Mapping for Users
    —By configuring a /32 address in the mobile user IP address pool, and using match criteria to associate that user with an IP address, you assign a static IP address that
    Prisma Access
    retains a specific user, allowing you to keep your current IP address-based security policy rules to control a user's access to resources.
  • Theater-Based IP Address Mapping
    —You can also allocate IP addresses based on the theater your users are in. For example, you can create a /30 subnet for a specific theater. These IP addresses are static for that theater. You can apply access to resources based on theater by creating security policy rules using the IP addresses you specify for that theater.
Use the following guidelines when allocating static IP addresses:
  • If you specify multiple IP pools,
    Prisma Access
    evaluates the rules from top to bottom (similar to security policy rule processing) and assigns IP addresses based on the first match in the list of rules. For example, given a user in Europe who logs in to GlobalProtect,
    Prisma Access
    evaluates the processing rules. If the user does not match the
    Any (Worldwide)
    rule with the /32 subnet,
    Prisma Access
    assigns the user an IP address from one of the /24 subnets specified in the
    Africa, Europe & Middle East
    IP address pool.
  • You must integrate your
    Prisma Access
    deployment with the Cloud Identity Engine.
  • Up to 7,000 IP address pool profiles are supported per tenant.
  • The supported prefix length is between /24 and /32.
  • For each Mobile User
    Client IP Pool
    profile you create:
    • Up To 10 IP prefixes are supported.
    • Up to 256 users are supported.
  • Static IP addressing uses a
    Lease Period
    and a
    Grace Period
    to specify how long
    Prisma Access
    keeps a user-to-IP address association.
    • The
      Lease Period
      is the amount of time the user-to-IP address mapping is valid after you allocate it.
      The default lease period is 86400 seconds (one day).
      The minimum lease period is 3600 seconds (one hour).
      The maximum lease period is 7776000 seconds (90 days).
    • The
      Grace Period
      is the amount of time that, after a lease period expires,
      Prisma Access
      retains that user-to-IP address mapping without assigning it to another user.
      The default grace period is 14400 seconds (4 hours).
      The minimum grace period is 60 seconds.
      The maximum grace period is 7776000 seconds (90 days).

Configure Static IP Address Allocation

To configure static IP address allocation in a
deployment, complete these steps.
  1. Go to
    Workflows
    Prisma Access Setup
    GlobalProtect
    and click the gear to highlight the
    Infrastructure Settings
    .
  2. Add a
    Client IP Pool
    for the static IP addresses.
  3. (
    Optional
    ) Assign a static IP address to a user.
    1. Give the IP address pool a unique
      Name
      .
    2. Select
      Any
      of the
      Theatres
      to give a user access to all
      Prisma Access
      theaters; or to restrict a single user to a specific theater,
      Select
      the theater from the drop-down.
    3. Select
      a user from the list of
      Users
      .
    4. In the
      IP Pools
      area, enter a pool with a prefix of /32.
      This is the IP address that
      Prisma Access
      assigns to the user.
    5. (
      Optional
      ) Enter a
      Lease Period
      and a
      Grace Period
      for the user-to-IP address mapping.
    6. Save
      your changes.
  4. (
    Optional
    ) Create an IP address pool based on a theater and, optionally, users.
    You can create these types of IP address and user-based pools:
    • Enter a theater and don't specify a user. In this case,
      Prisma Access
      provides an IP address to any GlobalProtect user who logs in to that theater.
    • Enter a theater of
      Any (Worldwide)
      and enter specific users to match the IP address pool you specify. In this case,
      Prisma Access
      provides an IP address to any user who matches the users in the list.
    • Enter a specific theater and enter specific users to match the IP address pool you specify. In this case,
      Prisma Access
      provides an IP address to any user who logs in from that theater and matches the users in the list.
    1. Give the IP address pool a unique
      Name
      .
    2. Select
      the theater to which you want to restrict access, or select
      Any (Worldwide)
      to match users from all theaters.
    3. (
      Optional
      )
      Select
      one or more users from the list of
      Users
      .
    4. Add one or more
      IP Pools
      with a prefix between /24 and /32.
      These are the addresses that
      Prisma Access
      assigns to the user and theater. Since a /32 would provide only one IP address, we recommend a minimum subnet of /30.
    5. If you assigned one or more users to the IP Address pool, assign a
      Lease Period
      and a
      Grace Period
      for the user-to-IP address mapping.
      Enter the time in seconds. The
      Lease Period
      is the amount of time the user-to-IP address mapping is valid after you allocate it.
      • The default lease period is 86400 seconds (one day).
      • The minimum lease period is 3600 seconds (one hour).
      • The maximum lease period is 7776000 seconds (90 days).
      The
      Grace Period
      is the amount of time that, after a lease period expires,
      Prisma Access
      retains that address without assigning it to another user.
        • The default grace period is 14400 seconds (4 hours).
        • The minimum grace period is 60 seconds.
        • The maximum grace period is 7776000 seconds (90 days).
    6. Save
      your changes and
      Push
      the configuration changes.
  5. Verify your changes by going to
    GlobalProtect
    Settings
    on the client machine, viewing the
    Tunnel Statistics
    , and verifying the
    Assigned IP Address(es)
    .

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